This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are looking for someone to join our team at the Club in the role of Golf Reservations Booking Agent - This will be 2 days a week Saturday and Sunday the hours in the summer will be 7-3.30pm and in the winter 7.30am to 4pm
The role requirements
Answer all calls to the correct standard covering the following:
• Greeting along with asking how you can help
• Establish details for the enquiry
• Ask if caller has visited the club before
• Explain facilities –Range, F&B etc.
• Confirm dress code
• All contact details taken – email, phone number, payment details
• Cancellation details confirmed
• Offer further assistance
• Thank the caller for the business
Ensure all details from calls are entered on the system.
Ensure visitor details are recorded on the database
Take payment details are taken for all visitor bookings and the relevant confirmation is sent.
Deal with all email enquiries ensuring a follow up is carried out
Deal with Membership bookings
Offer support to the Golf Days Administrator
Ensure effective communication with all relevant departments on the day’s activities
Ensure correct charges are in place.
When necessary, resolves customer complaints to the customers satisfaction in a timely manner. (Use questions to determine the true complaint and what other facilities are doing better than we are. This will put you in control of the conversation and will usually diffuse the situation.
Look after all gift card vouchers and charity vouchers
Implement the pricing structure for Green fees
To ensure correct signage is in place for the day’s operation.
Reporting carried out to track promotions
Build relationship with golf tee time operators
Any relevant training for the duties of this post and to achieve the key objectives of London Golf Club
To comply with standard employee Health & Safety at Work responsibilities.
To comply with London Golf Clubs Equal Opportunities policy.
To be willing to undertake any other duties commensurate with the grade of the post.
Please be aware due to location you will require your own transport
Advertiser: Direct Employer
Reference: JSS
Posted on: 2018-11-12 09:50:28
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Sevenoaks, Kent
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KHR - Recruitment Specialists
Up to £23900 per annum + + Bens
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Sales Advisor / Account Manager
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£26,000 + bonus = £40k OTE y1. £50k y2.
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£24-26000 + bonus
Office Assistant Romanian Speaking
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are looking for someone to join our team at the Club in the role of Golf Reservations Booking Agent - This will be 2 days a week Saturday and Sunday the hours in the summer will be 7-3.30pm and in the winter 7.30am to 4pm
The role requirements
Answer all calls to the correct standard covering the following:
• Greeting along with asking how you can help
• Establish details for the enquiry
• Ask if caller has visited the club before
• Explain facilities –Range, F&B etc.
• Confirm dress code
• All contact details taken – email, phone number, payment details
• Cancellation details confirmed
• Offer further assistance
• Thank the caller for the business
Ensure all details from calls are entered on the system.
Ensure visitor details are recorded on the database
Take payment details are taken for all visitor bookings and the relevant confirmation is sent.
Deal with all email enquiries ensuring a follow up is carried out
Deal with Membership bookings
Offer support to the Golf Days Administrator
Ensure effective communication with all relevant departments on the day’s activities
Ensure correct charges are in place.
When necessary, resolves customer complaints to the customers satisfaction in a timely manner. (Use questions to determine the true complaint and what other facilities are doing better than we are. This will put you in control of the conversation and will usually diffuse the situation.
Look after all gift card vouchers and charity vouchers
Implement the pricing structure for Green fees
To ensure correct signage is in place for the day’s operation.
Reporting carried out to track promotions
Build relationship with golf tee time operators
Any relevant training for the duties of this post and to achieve the key objectives of London Golf Club
To comply with standard employee Health & Safety at Work responsibilities.
To comply with London Golf Clubs Equal Opportunities policy.
To be willing to undertake any other duties commensurate with the grade of the post.
Please be aware due to location you will require your own transport
Advertiser: Direct Employer
Reference: JSS
Posted on: 2018-11-12 09:50:28
I want to receive the latest job alerts for:
jobs in Sevenoaks, Kent
KHR - Recruitment Specialists
Up to £23900 per annum + + Bens
Refrigeration Service Engineer
KHR - Recruitment Specialists
Up to £38000 per annum + + Excellent Overtime + Van + Fuel Card
Sales Advisor / Account Manager
Recruitment Solutions South East Ltd
£26,000 + bonus = £40k OTE y1. £50k y2.
Recruitment Solutions South East Ltd
£24-26000 + bonus
Office Assistant Romanian Speaking
New Appointments Group
£22500 - £25000 per annum
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