Senior Systems Analyst
London Office with international travel of up to 3 months per year
£45,000 to £55,000 with benefits (pension, bonus, 30 days holiday, etc.)
VR/02366R


Our client is an international consultancy organisation with a wealth of expertise in the areas of social protection, poverty and vulnerability analysis, social development, management information systems, research and training.
They work extensively across Africa, Asia and the Pacific and Latin America on assignments for a range of clients, including United Nations agencies (UNICEF, WFP, ILO, UNDP, UNDESA) and development banks (World Bank, ADB), government donors (e.g. DFID, DFAT) and international NGOs (e.g. HelpAge, Save the Children).

As an employer, they put staff first and are committed to flexible working practices and developing staff’s professional capabilities.

Purpose

This role will play an important role in strengthening their reputation as leading specialists in the fields of management information system in social protection, social and economic development and broader social policy; research on the latest trends on software development, building new and enhancing existing social policy management information systems and providing technical advice to projects.

This position will be based in either the Kenya or UK Office and will be part of a growing team of internal consultants focusing on upstream activities of analysis and design of social policy management information systems for several international clients. The Senior Systems Analyst will primarily focus on the remit of translating the high-level requirements into detailed system requirements which will describe Social Policy MIS business processes into processes maps, use case diagrams, entity relationship diagrams and data flow diagrams; document system interfaces (User Experience - UX and User Interface - UI) and develop data models. Much of the work will be delivered from the Nairobi or London offices, but will involve international travel.

The successful applicant will not only have strong technical expertise, but must be able to engage effectively with a wide range of clients, including Government and development partners across Asia and Africa. The successful candidate must also be capable of working in a team while also have the capacity to provide leadership of teams.

Any applicants wishing to be based in the UK must have existing rights to work in the UK.


Responsibilities

· Provide technical leadership and quality control over the development and implementation of the social policy MISs
· Scope out high level functional and technical requirements and leading in the development of system analysis and design specifications for social policy MISs
· Ensure stakeholders are aligned with and aware of the strategy, vision, capability and constraints of the Social Protection MIS platform and operating model
· Translate high-level requirements into detailed system requirements which will describe Social Protection MIS business processes into low level processes maps, use case diagrams and data flow diagrams
· Production of wireframes, user interface specifications, creating visual prototypes, and ensuring the Social Protection MIS outputs have the user experience in mind
· Documentation of the database design, data models, entity relationship diagrams
· Communication of functional design and quality criteria to the development team
· Focal point for queries / issues related to system functionality through all phases of the MIS project design and implementation
· Provide consultancy inputs on assignments
· Support the Systems Developers to design and implement the appropriate architecture and development framework to meet requirements
· Mentor other software developers and junior system analysts, by building on their technical skills in systems analysis and design
· Research the latest technological frameworks for software development and develop appropriate and cost-effective plans for migrating legacy MISs
· Post implementation review of the project with stakeholders and support the client in determining future MIS development options.

The Senior Systems Analyst must have the following qualifications, skills and competencies:

Essential

· A degree or Master’s in Computer Science or related degree
· Strong documentation skills with capacity to write quality MIS proposals, System Specifications and publish articles on Social Protection Programme Operations and MIS
· Minimum of 10 years of technology experience working in ICT industry with at least 5 years of hands-on expertise managing projects with strong Social Protection component;
· 5 years of experience in user interface and user experience design as well as experience with relevant tools, such as Adobe Experience Design, Macaw, Axure RP and Balsamiq
· Strong experience in conducting business process reviews, functional gaps and overlaps in the programs, particularly for integrated programs
· Good interpersonal and time management skills
· Effective communication, negotiation and relationship-building skills
· Extensive knowledge of data processing, hardware platforms and enterprise software applications
· Technical experience with systems networking, databases, web development, and user support
· Sound knowledge of MISs or other relevant information systems
· Fluent in English

Desirable
· International work experience in developing countries conducting similar work is an advantage
· Proficiency in French, Portuguese and/or Spanish