Job Title: Social Prescribing Coordinator
Responsible To: Social Prescribing Manager
Location: Based in Whitstable to cover Herne Bay, Whitstable, Faversham, Canterbury, Ash and surrounding areas.
Job Purpose: To coordinate delivery of the Connect Well Social Prescribing Service
Hours: Full or Part time (Non-negotiable working days are Tuesdays, Wednesdays and Thursdays due to meeting commitments on those days).
Annual salary: £21,000 (pro rata if part time) Mileage at 40p per mile
Annual leave: 25 days per annum, plus Bank Holidays (pro rata if part time)


MAIN DUTIES & RESPONSIBILITIES

Who are we:

We are Red Zebra, a charity providing a wide variety of services across Kent. We believe in creating stronger communities by supporting people and organisations living and working in the community. We are passionate about improving services, increasing access to services and promoting parity of opportunity for everyone.

Who are we looking for?

You must be an enthusiastic team player who is a creative problem solver, demonstrates initiative and with a positive ‘can do’ attitude. A willingness to get on and succeed is an absolute must. You must have excellent communication skills, with the ability to talk to people on any level in a variety of settings, including 1-2-1 meetings, small and large presentations to organisations and GPs and many other health care professionals This role is extremely proactive and you will be working to agreed targets. Our Social Prescribing Manager has won awards for her community engagement and this will be a fantastic opportunity for you to be mentored and developed.

More about the role:

We are pleased to announce that Social Prescribing is coming to Herne Bay. This is a new role to cover the Herne Bay area in particular. The role will be responsible for the management and operational delivery of the Social Prescribing project, providing a referral system for GPs and other Healthcare professionals Canterbury and Coastal CCG area (Herne Bay, Canterbury, Faversham, Whitstable). The role will require supporting clients to access a range of health, social care, welfare advice and other support services. The role will require proactive engagement with healthcare professionals to stimulate referrals into the programme and with community based providers of services and activities. Clients will be supported on an individual basis to identify activities that will improve their health and wellbeing.

A. DELIVERY

• Act as the central point of contact for referrals to Connect Well Social Prescribing service
• Provide information to referred clients, including signposting where appropriate
• Develop and maintain a client database
• Support clients to access volunteer opportunities through brokerage though a face-to-face service, by email and by phone
• Work with health professionals to deliver feedback mechanisms
• Develop a comprehensive wide knowledge of support services in the community to meet different needs including; social isolation, long term health conditions, wellbeing, housing, unemployment, welfare benefits.
• Extend and develop the directory of activities and services by developing and maintaining a central database
• Recruit and support volunteers and champions to work as part of the social prescribing team in the community
• Communicate well with health professionals to increase visibility of the project and to ensure information is up to date and relevant
• Set up and coordinate special events and outreach events in the community locations
• Attend meetings as appropriate

B. MONITORING, REPORTING AND EVALUATION

• Monitor and evaluate the effectiveness of the service against agreed targets
• Maintain systems to keep accurate records relating to the delivery of the Connect Well scheme
• Produce and submit service reports in the agreed format and in accordance with agreed timetables

C. EXTERNAL PARTNERS AND COMMUNICATION

• Maintain effective relationships with Health and Social Care professionals, Information, Advice and Guidance Services, support services, stakeholders and partners
• Maintain good communication with clients and their families/carers
• Recognise people’s needs for different methods of communication and respond accordingly

D. ADDITIONAL RESPONSIBILITIES

• Adhere to Red Zebra’s policies and procedures at all times including Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding
• Ensure that the Connect Well service reflects the vision, mission and values of Red Zebra
• Assume responsibility for producing own correspondence, performing and maintaining administrative tasks
• Undertake any other additional tasks as reasonably deemed appropriate by the Social Prescribing Manager

Essential to the role:

Use of own vehicle
Due to the nature of this role an enhanced DBS check will be required


To request an application form please call Lorraine Simpson on 01227 262313 or email lorraine.simpson@redzebra.org.uk.

To find out more about the role please call Fiona Keyte on 01227 262313 or email fiona.keyte@redzebra.org.uk.

Why not make an appointment to pop in see what we do?

Closing date for applications: Midday, Wed. 24th October 2018
Initial Interview Date: Wed. 31st October 2018
Presentation date: Wed. 7th November 2018

Please note we do not accept CV's or agencies.