Delivering a quality product is what we do at Gomez, and for us to be a success we need to be tenacious about continuing to provide the highest standard of product and service.

We are currently seeking to expand our existing team due to continued business growth. The successful candidate will be responsible for providing 1st Line Support and problem resolution to all users of IT systems at A Gomez Ltd. and additionally assisting in larger scale implementations where required.

The successful candidate

Essential
• Demonstrable experience working in an IT Support role.
• Proven all round knowledge of all aspects of IT, including Operating Systems, Applications, Hardware and Networking.
• Demonstrable experience in fault finding, diagnosing and correcting day to day user issues.
• The ability to carry out self-directed research when investigating appropriate solutions to issues.
• Proven ability to work both individually and as a member of a larger team.
• The ability to work in a pressurised business environment.
• The willingness and flexibility to work the hours required.
• Excellent communication and interpersonal skills.

Desirable
• Computer Science or other IT degree or equivalent.
• Exposure to reporting languages would be advantageous
• Certification or documented training in one of the following: VMWare, Microsoft Exchange Server, Microsoft Server (2008 – 2012), Microsoft SQL server, Active Directory, Microsoft Azure or Microsoft Dynamics.

Hours of work: Monday to Friday from 8.30am to 4.30pm, flexible to meet the needs of the business. There is also a rota in place for evening/night/weekends on call.

To apply please e-mail a full c.v. and covering letter detailing how you match the criteria above and your salary expectation via the apply online button

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