Customer Service Administrator

Immediate Start

Ashford

£8ph (37.5hrs a week)



Office Angels are proud to be recruiting a Customer Service Administrator to start ASAP in Ashford. This rapidly growing business is a company we are pleased to recommend as an employer of choice.



You will be working in bright modern open plan offices, close to the M20 with free parking on site. You will be joining a team of passionate, tenacious, customer service focused people. This is a busy Customer Service role where you will need to work to targets and deadlines.



Duties will include:

* Acting as a dedicated contact for Customers both over the phone and via email
* Keeping Customers up to date and advising them on the progress of their claim
* Liaising with suppliers on behalf of Customers
* Assessing claims in accordance with guidelines (training provided)
* Entering and updating customer data on the Customer Management System
* Working to targets and service level agreements
* Using Microsoft Office and various IT systems



To be considered for this role you must be an excellent communicator who truly enjoys helping customers. Ideally you will come from an Administration background, be quick to learn new IT systems, have strong attention to detail and be happy working in a contact centre environment.



Working hours are:

Monday to Friday, 9am-5.30pm



Reasons to work here:

* Great open plan modern offices with free parking
* A supportive and fun working environment
* Lots of potential career opportunities



Office Angels are working exclusively with this business so this could be your foot in the door with one of the leading employers in Kent.



As a Temp for Office Angels you will receive weekly pay, up to 28 days holiday, pension and additional benefits such as free eye care vouchers and discounts in a number of High Street Retailers. Office Angels are the UK's leading Office Recruitment Specialists. You will have the support of a dedicated Consultant (the average length of service in Ashford is 11 years), we are always on hand to answer any queries and will visit you on site at your assignment, we keep you updated via Text, Facebook, Twitter and Instagram, timesheets are online and can be completed on your phone - no more bits of paper, we too are passionate about customer service and have recently been awarded Gold Standard - Service Excellence.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy