This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Accounts Officer
Up to £31,171 per annum plus Car Allowance of £1,921 per annum
Mariner House, Dartford
Permanent
Full time
Shifts:
Two days – 08:00 – 16:00
Two days – 09:00 – 17:00
One day – 10:00 – 18:00
We have a permanent opportunity within our Customer Accounts Team. You will play a key role in maximising our revenue as well as helping to enforce our arrears recovery policy.
Main duties will include:
Early intervention of low level arrears and assisting residents with their financial wellbeing
Complex arrears casework
Liaising with banks and building societies, and other internal departments.
The successful candidates will possess excellent interpersonal and negotiation skills to provide a professional and efficient service to our residents. Utilising your knowledge of the benefit system and legislation relating to income collection and debt management, you will have the ability to support our residents, signposting them to relevant internal and external agencies.
You will have the ability to take ownership and responsibility of a busy workload, together with excellent literacy, numeracy and IT skills. You should be confident and organised, with the ability to explain complex information both verbally and in writing.
In low level cases, the focus is on helping our residents to receive all of the benefits to. This is achieved by telephoning or visiting residents who may be hard to reach or who need one-to-one support with arrears issues.
In high level cases, you will represent Moat at court for possession hearings and carry out pre-eviction visits. As attending court and visiting residents is a key part of the role, a Full UK Driving Licence and access to a vehicle is essential.
In return for your hard work, we will reward you with a competitive salary, pension scheme and the option of flexible working to give you a great work life balance. We offer a generous annual leave entitlement with the flexibility to buy and sell more. We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes.
Interested in applying? Please submit your application before the closing date, evidencing the skills and experience you can bring to Moat!
Closing Date: 27 September 2018
Advertiser: Direct Employer
Reference:
Posted on: 2018-09-27 15:59:39
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Dartford, Kent
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Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Accounts Officer
Up to £31,171 per annum plus Car Allowance of £1,921 per annum
Mariner House, Dartford
Permanent
Full time
Shifts:
Two days – 08:00 – 16:00
Two days – 09:00 – 17:00
One day – 10:00 – 18:00
We have a permanent opportunity within our Customer Accounts Team. You will play a key role in maximising our revenue as well as helping to enforce our arrears recovery policy.
Main duties will include:
Early intervention of low level arrears and assisting residents with their financial wellbeing
Complex arrears casework
Liaising with banks and building societies, and other internal departments.
The successful candidates will possess excellent interpersonal and negotiation skills to provide a professional and efficient service to our residents. Utilising your knowledge of the benefit system and legislation relating to income collection and debt management, you will have the ability to support our residents, signposting them to relevant internal and external agencies.
You will have the ability to take ownership and responsibility of a busy workload, together with excellent literacy, numeracy and IT skills. You should be confident and organised, with the ability to explain complex information both verbally and in writing.
In low level cases, the focus is on helping our residents to receive all of the benefits to. This is achieved by telephoning or visiting residents who may be hard to reach or who need one-to-one support with arrears issues.
In high level cases, you will represent Moat at court for possession hearings and carry out pre-eviction visits. As attending court and visiting residents is a key part of the role, a Full UK Driving Licence and access to a vehicle is essential.
In return for your hard work, we will reward you with a competitive salary, pension scheme and the option of flexible working to give you a great work life balance. We offer a generous annual leave entitlement with the flexibility to buy and sell more. We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes.
Interested in applying? Please submit your application before the closing date, evidencing the skills and experience you can bring to Moat!
Closing Date: 27 September 2018
Advertiser: Direct Employer
Reference:
Posted on: 2018-09-27 15:59:39
I want to receive the latest job alerts for:
jobs in Dartford, Kent
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual