Travel technology is in our blood

At Holiday Extras we believe time is precious, and holidays are some of the most precious times we have. So it’s fitting our purpose and promise to our customers is less hassle, more holiday.

We’re a fast-moving travel technology business, obsessed with making it easy for customers to make the most of their trip. With over 4 million bookings a year we are one of the UK’s most innovative travel companies and continue to grow fast and expand our offering as a trips-based business.

We’re the UK market leader in travel ancillaries; once you have booked a flight and accommodation, we take care of the rest. That includes airport hotels, insurance, airport parking, lounges, foreign currency, car hire, resort transfers and attractions. Almost all of our business is conducted online, either direct through our own website and app or through our network of partners that include the major travel retailers, airlines and tour operators.

The award-winning Email Team at Holiday Extras manages and delivers email communications to our 6 million subscribed customers; from direct and intermediary customers to our partnerships retail agents. These communications stretch across multiple brands and are for a variety of purposes such as sales, transactions and product information. We’re a commercial trading group but also the channel by which our product, customer and commercial teams communicate at scale with their customers.

We think of ourselves as the curators of the customer journey; identifying the right communication points and developing dynamic email designs that house the right content for the customer and our business. The frequency, relevancy and segmentation of our award-winning emails is of utmost importance.

What we’re offering...

We’re looking for an enthusiastic, talented Email Marketing Developer to help our team craft the best email journeys with clarity, technology and usability at the forefront of their mind. You’ll have the opportunity to work on a range of email areas ranging from mailing list growth, creative design, database management, innovative layouts and beyond!

As an Email Marketing Developer you’ll have a key contribution to our team targets by careful management of a large cross-brand mailing lists and the delivery of email communications that encourage the purchase of our products. You’ll be engineering and designing communications for product, commercial and customer teams to form a seamless and useful part of the customer's journey.

You’ll be improving the creative and the functionality on our scheduled email sends with iterations and improvements in most sprints, utilizing split-testing with a view to reach our commercial targets. You’re an innovator; creating new ways for the team to add value against our objectives and recommend clear ways to measure and report success.

Our Learning Academy, quiet Lounge, supportive environment and focus on personal development, all help our team members grow and become experts in their field! Our fortnightly “Project Lounge” days give our developers the chance to work on something different, extend their knowledge, create something breathtaking or simply collaborate in a project to make a difference.


What we’re looking for:

Marketing experience
A creative mind to communicate with our customers
HTML / CSS skills
An understanding of responsive design and mobile first thinking
A solutions focussed individual
An excellent problem solver
A great communicator to a variety of stakeholders
Analytical and planning skills
Data analysis and reporting skills
A level head in pressure situations
A team player

It’s great if you have experience in any of the following too:
Exposure to Oracle Responsys, Email on Acid and Return Path
Familiarity with a HTML editing tool
Exposure to JQuery
Building mobile first in a responsive way
Working in an agile, scrum team
Using Jira or a similar work tracking system

If you’re interested in this fantastic opportunity and would like to work with a Sunday Times 100 Best Company to Work For, then please upload your CV & Covering letter.

We look forward to hearing from you!