Are you passionate about providing first class customer service? Are you experienced in reception and clerical work looking to develop and broaden your skills in a new setting?

As an Adminstration Assistant within the Kent School of Architecture your primary focus will be to act as the first point of contact for students, visitors and staff both face-to-face and over the telephone. You will also provide a variety of clerical support to the School, in order to assist with the effective administration function.

You will be able to demonstrate a high level of customer service skills and be able to work under pressure and to prioritise work accordingly. A friendly, approachable manner is essential in this role and the post holder is expected to maintain a calm, courteous and professional demeanour at all times.

As Administration Assistant you will:

• act as the main point of contact for students and staff; responding to enquiries in person, by telephone and by email
• provide clerical support to the School; including manual and electronic filing and logging of documents and information, maintaining and updating databases
• provide support in the organisation of meetings, events and committees within the School
• undertake day to day financial transactions

To be successful in this role you will have:

• GCSE Maths and English (Grade A-C), or equivalent
• previous experience in a clerical role
• Good IT skills, particularly Microsoft Office packages
• experience of using and/or maintaining a database

Kent School of Architecture (KSA) is based in the Marlowe Building at the heart of the Canterbury campus.

The School has been established for over thirteen years at the University, commencing operation in 2005. It quickly established a reputation for the high quality of its teaching provision, and has now reached steady state in terms of undergraduate student numbers, with recruitment very strong at high tariff. At undergraduate level, we offer both the BA (Part 1, three years) and March (Part 2, two years). Both these programmes have been unconditionally continually validated by the RIBA until 2019 and fully prescribed by the ARB until 2020. We also offer several postgraduate taught programmes, including an MA in Architectural Visualisation; an MA in Architecture and Urban Design; an MSc programme in Architecture and Sustainable Environment and an MSc in Architectural Conservation. The School intends to add Digital Architecture and Sustainable Landscape Design to its portfolio soon. The PhD programme represents the breadth of specialisms available in the School. In April 2018 the School appointed a Professor of Planning to develop a School of Planning.

Start date for applications: 14 Aug 2018

Closing date for applications: 27 Aug 2018

Interviews are to be held: 05 Sept 2018

If you require further information regarding the application process please contact The Resourcing Team on jobs@kent.ac.uk quoting ref number: HUM0888

Please note - applications must be made via the University’s online application system. CVs or details sent directly to the department or via email cannot be considered.

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