Company Profile
One of the largest employers in the area who offer a diverse mix of award winning services/businesses from their international gateway at Dover. Established a number of centuries ago this dynamic organisation is progressively moving forward by means of expansion, development and investment.

Position Expectations
A fantastic opportunity has arisen for a Business Systems Support Executive to join the organisations Business change team. The purpose of this role will be to support the Business Change Manager in continuing to drive the roll out of the corporate ERP solution (IFS) in order to maximise the programme outcomes and benefits.

Key Duties
• Play a key role in highlighting areas of improvement in processes, procedures and practices and assisting in the development and maintenance of the process and training documentation needed to achieve delivery of the planned benefits
• Support the Business Change Manager to ensure continued effective Stakeholder Management
• Communicate with colleagues to keep them up to date with progress and issue resolution
• Support staff affected by the change pre and post implementation in order to assist with maintaining morale and support for the change
• Ensure relevant training is provided to new employees and targeted refresher training is delivered as a need is identified
• Provide general support to the Business Change Manager and Business Systems Executive

Skills and Experience
• GCSE in English and IT Grade C or above
• Experience in using an ERP system preferably IFS
• Excellent communication skills and strong administration skills
• Flexibility to be able to adjust working hours to meet demand
• Full, clean driving licence with use of own vehicle