Account Manager
  Competitive
  Ashford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Account Managers are active, consultative partners focused on helping PageSuite’s clients meet their business goals through product adoption, training and ongoing education.

The Account Manager is an expert in all things mobile and digital: they will work with clients to understand their business needs, the performance of their digital publishing solutions and ensure that our clients’ investment and results meets their expectations.

Through excellent communication and profile building, you will grow licensed revenue and also generate new business through upselling PageSuite’s products and services. You will identify and assess customer’s needs to achieve a high level of customer satisfaction, primarily by making sure our solutions are maximized and orchestrating communication across departments (e.g. Support & Development) with the clients.

This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset. The Account Manager possesses the ability to successfully manage multiple priorities in a high-paced and fast-changing work environment.


Responsibilities:

Successfully own and manage an assigned group of accounts
Proactively contact clients to ensure high quality customer service levels and identify education, training and upsell opportunities
Collaborate with our Development and Project Management teams to deliver excellent solutions and service for your clients
Forecast and track key metrics and KPIs
Stay informed of market conditions; product innovations; and competitors' products, prices and services
Work with Sales and Marketing colleagues to establish, learn and maintain efficient practices and campaigns

Day-to-day tasks:

Ensure that our clients use our products successfully
Contribute to the discussions for each Web Demo / Project Call
Organise and communicate with other staff, in advance, who you are sending on a meeting (e.g. Consultant, Support Engineer, Senior Developer etc.)
Record accurate and useful notes on Salesforce
Ensure PageSuite customers are regularly updated and engaged with existing and new solutions, plus market trends and opportunities.

Key Skills:

Excellent customer service focus
Proactive problem solver and tackle client challenges head-on
Great communication skills – create an excellent internal and external profile
Great work ethic and focus
Excellent time-management and organisation skills
Qualified candidates for this position have:

Account management and sales experience:

3+ years experience in a SaaS business
5+ years experience in an Account Management centric role
Self-starter with confidence, communication and interpersonal skills
Passion for mobile and digital technology
Experience with MS Office products and Salesforce.com
Salary and benefits



Pension scheme
25 days holiday plus bank holidays
Travel opportunities
Career growth opportunities


Advertiser: Direct Employer

Reference:

Posted on: 2018-08-15 12:18:03

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Ashford, Kent

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Account Manager
  Competitive
  Ashford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Account Managers are active, consultative partners focused on helping PageSuite’s clients meet their business goals through product adoption, training and ongoing education.

The Account Manager is an expert in all things mobile and digital: they will work with clients to understand their business needs, the performance of their digital publishing solutions and ensure that our clients’ investment and results meets their expectations.

Through excellent communication and profile building, you will grow licensed revenue and also generate new business through upselling PageSuite’s products and services. You will identify and assess customer’s needs to achieve a high level of customer satisfaction, primarily by making sure our solutions are maximized and orchestrating communication across departments (e.g. Support & Development) with the clients.

This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win-win mindset. The Account Manager possesses the ability to successfully manage multiple priorities in a high-paced and fast-changing work environment.


Responsibilities:

Successfully own and manage an assigned group of accounts
Proactively contact clients to ensure high quality customer service levels and identify education, training and upsell opportunities
Collaborate with our Development and Project Management teams to deliver excellent solutions and service for your clients
Forecast and track key metrics and KPIs
Stay informed of market conditions; product innovations; and competitors' products, prices and services
Work with Sales and Marketing colleagues to establish, learn and maintain efficient practices and campaigns

Day-to-day tasks:

Ensure that our clients use our products successfully
Contribute to the discussions for each Web Demo / Project Call
Organise and communicate with other staff, in advance, who you are sending on a meeting (e.g. Consultant, Support Engineer, Senior Developer etc.)
Record accurate and useful notes on Salesforce
Ensure PageSuite customers are regularly updated and engaged with existing and new solutions, plus market trends and opportunities.

Key Skills:

Excellent customer service focus
Proactive problem solver and tackle client challenges head-on
Great communication skills – create an excellent internal and external profile
Great work ethic and focus
Excellent time-management and organisation skills
Qualified candidates for this position have:

Account management and sales experience:

3+ years experience in a SaaS business
5+ years experience in an Account Management centric role
Self-starter with confidence, communication and interpersonal skills
Passion for mobile and digital technology
Experience with MS Office products and Salesforce.com
Salary and benefits



Pension scheme
25 days holiday plus bank holidays
Travel opportunities
Career growth opportunities


Advertiser: Direct Employer

Reference:

Posted on: 2018-08-15 12:18:03

I want to receive the latest job alerts for:

jobs in Ashford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Accounts Manager

  Goldhawk Associates Ltd

  £32,000 - £40,000

  Ashford, Kent

Accountant

  Farrer Barnes Ltd

  £40000 to £45000 per annum

  Canterbury, Kent

Accountant

  Farrer Barnes Ltd

  £40000 to £40000 per annum

  Canterbury, Kent

Accounts Senior

  Goldhawk Associates Ltd

  £30,000 - £40,000

  Kent

Accounts Senior

  Goldhawk Associates Ltd

  £40,000 - £45,000

  Sittingbourne, Kent

Accounts Assistant

  Recruitment Solutions South East Ltd

  Negotiable according to experience

  Sevenoaks, Kent

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