Whitstable Swimming Pool or Herons Leisure Centre, Herne Bay or Kingsmead Leisure Centre, Canterbury
with flexibility to work across our facilities in Canterbury, Herne Bay & Whitstable

Full-time or Job Share (2xapprox.19 hrs per week)
including evenings and weekends
salary FTE £18,021 per annum + bonus

We are seeking dynamic, self-assured individuals with previous sales experience to join our Membership Sales team. The successful applicants will maximise our membership sales revenue & customer usage via generation and conversion of leads from customers, corporates & competitors.

This role requires a flexible and adaptable approach and the desire to work as part of a team to deliver common aims and objectives. Variety is very much part of the job, with involvement in street marketing, corporate selling, attending promotional events and door dropping of leaflets to name but a few.

Key responsibilities include:
• Presenting and selling membership packages
• Supporting new members in the early stages of membership and working with existing members to implement referrals
• Liaising with other key staff e.g. Gym and Class Instructors, Reception, to ensure the highest levels of customer care
• Identifying and resolving member queries
• Developing and maintaining up to date and effective sales materials
• Accurate and effective administration of sales and membership records
• Preparing and submitting regular status reports, and delivering presentations to key stakeholders as required

Sales experience is essential, and applicants will ideally have gained this from within the leisure or similar sector and have a passion for, and interest in, fitness. Most importantly, applicants must be able to demonstrate a successful record of accomplishment in frontline, face-to-face selling. This will be combined with a practical understanding of modern promotional techniques and up-to-date fitness knowledge. Resourceful and target driven, the ability to generate and follow up leads is essential. Excellent attention to detail is required alongside the ability to maintain accurate records and reporting administration.

On a personal level, applicants will be presentable and self-assured, able to persuade, influence, and have the ability to win trust and confidence. A sense of humour and an out-going, robust disposition is essential for this role. A good standard of education (GCSEs or equivalent) and Microsoft Office skills (Excel, Word and Outlook) are also required. A Level 2 or above fitness qualification would be desirable, but in the absence of this a demonstrable passion in fitness is essential.

Full training and uniform will be provided. Membership Sales Advisors participate in a Sales Incentive scheme, all employees of Active Life enjoy access to pension, and staff discount schemes including free gym membership (subject to qualifying criteria).

To apply, please send your CV, quoting reference SA/0718/WSP for the Whitstable vacancy and SA/0718/HLC for the Herne Bay vacancy via the apply online button

Closing date for applications - 31 July 2018