This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Italian Speaking Accounts Software Support
Location: Maidstone
Salary: Neg
VR/02328b
Supporting our client's internal global departments, we are ideally looking for an Italian speaker with some experience of supporting Accounting Software. Ideally this would be Agresso, but we would be interested in any Accounts Software support experience.
• Frontline telephone Technical Support
• Log calls and action taken
• Deal with emails and similar communications. Keep all email correspondence up-to-date
• Diagnose software problems or faults and solve technical and applications problems, either over the phone, by remote access or by email
• Talk employees through a series of actions
• For all requests that cannot be directly resolved, provide an effective interface between users and other departments. Monitor progress and apply escalation procedures for problems not progressing satisfactorily. Handle all complaints and enquires efficiently and professionally
• Proactively assist users in making effective use of the software available to them
• Update self-help documents so employees can try to fix problems themselves
Advertiser: Agency
Reference: VR/02328bR
Posted on: 2018-07-20 16:04:33
Send me Alert for jobs in:
Maidstone, Kent
Email Address
Goldhawk Associates Ltd
£26000 to £36000 per annum
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
Internal Sales and Marketing Executive
Christie & Grey Limited
Up to £35,000 dependant on your relevant work experience & qualifications.
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Italian Speaking Accounts Software Support
Location: Maidstone
Salary: Neg
VR/02328b
Supporting our client's internal global departments, we are ideally looking for an Italian speaker with some experience of supporting Accounting Software. Ideally this would be Agresso, but we would be interested in any Accounts Software support experience.
• Frontline telephone Technical Support
• Log calls and action taken
• Deal with emails and similar communications. Keep all email correspondence up-to-date
• Diagnose software problems or faults and solve technical and applications problems, either over the phone, by remote access or by email
• Talk employees through a series of actions
• For all requests that cannot be directly resolved, provide an effective interface between users and other departments. Monitor progress and apply escalation procedures for problems not progressing satisfactorily. Handle all complaints and enquires efficiently and professionally
• Proactively assist users in making effective use of the software available to them
• Update self-help documents so employees can try to fix problems themselves
Advertiser: Agency
Reference: VR/02328bR
Posted on: 2018-07-20 16:04:33
I want to receive the latest job alerts for:
jobs in Maidstone, Kent
Goldhawk Associates Ltd
£26000 to £36000 per annum
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
Internal Sales and Marketing Executive
Christie & Grey Limited
Up to £35,000 dependant on your relevant work experience & qualifications.