Holmes Technical Services are an installation and maintenance contractor specializing in Mechanical, Electrical, Fire, Security & Audio-Visual Solutions & Maintenance Services. Based in Biggin Hill, Kent the majority of our work takes place in London, the south west and home counties

The Role
We are looking for a motivated and enthusiastic individual to join our maintenance/office management team working under our Operations Manager. This new role would really suit an organised and self-motivated individual that has previously worked in a servicing and maintenance role or office administration setting.
You will be integral to a small team dedicated to this specialized portion of a larger group of companies serving the Construction, Fit out and Project Management industries.

Responsibilities
- Assist the Operations manager with internal order, contract processes and general administration
- Take client bookings and log engineers/teams to breakdowns and maintenance call outs.
- Process engineer reports and keep clients informed of progress
- Maintain accurate customer records
- Make telephone follow-up & progress calls
- General office management, order processing including Timesheets
- Basic Accounting functions such as issuing invoices to clients
- Assist other teams as and when required

Profile
The successful candidate will:-
- Be able to build a working relationship with all colleagues and customers
- Have Strong customer service skills and have previous experience within a customer service field.
- Be highly organized and adaptable
- Ability to manage your own time
- Good telephone manner, written and interpersonal skills
- Be a natural people person, strong communicator and team player.
- Be determined to offer the best service to our clients
- Have excellent IT skills and the ability to pick up new technology
- Have previously worked within an administrative role
- Be self-motivated as there are times when you will work alone.
- Driving licence required

If successful, your working hours will be Monday - Friday 8:30am-5:30pm. We offer a competitive basic salary, company pension and 20 days holiday increasing to 25 plus bank holidays.

Please send applications to enquiries@weareholmes.co.uk by email in PDF format.

http://www.weareholmes.co.uk/