This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We currently have an exciting opportunity in our Maidstone location.
Job Role
To identify potential and existing customer’s needs which will enable you to tailor make their perfect holiday. Through your excellent service led approach, you will advise and highlight the features and benefits of each component to provide a holiday and a booking experience that will match the customer’s requirements, meeting and exceeding their expectations in the process.
Main Responsibilities
Handle and convert telephone calls and web/email enquiries.
Process bookings website bookings that require confirmation.
Meet and exceed sales revenue targets and other key benchmarks including, conversion rates, accuracy and customer service.
Provide after-sales customer service to include upgrades, balance payments and minor amendments to bookings.
Maximising brochure requests and customer leads.
Work closely with our Sales Operations team to ensure a high level of accuracy is achieved.
Assist the Customer Operations department with processing travel documents during peak periods.
Take responsibility for your own and your team’s performance and strive to achieve great results and promote a great team spirit.
Maintain a professional working relationship with colleagues and suppliers.
Knowledge and Experience
Experience of the travel industry within a sales or customer services environment.
Familiar with dynamically packaging components together.
Knowledge of our destinations is desirable, along with an understanding of airline, car hire and travel insurance products & suppliers.
Personal Qualities
Excellent oral and written communication skills with professional diplomacy and mature conduct.
Enthusiastic and effective team member.
Computer literate.
Advertiser: Direct Employer
Reference: James Villa Holidays
Posted on: 2018-06-28 12:01:19
Send me Alert for jobs in:
Maidstone, Kent
Email Address
Recruitment Solutions South East Ltd
Negotiable according experience
Hays Specialist Recruitment Ltd
£85.0 - £100.0 per day + £85-£100
Sales Advisor / Account Manager
Recruitment Solutions South East Ltd
£26,000 + bonus = £40k OTE y1. £50k y2.
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We currently have an exciting opportunity in our Maidstone location.
Job Role
To identify potential and existing customer’s needs which will enable you to tailor make their perfect holiday. Through your excellent service led approach, you will advise and highlight the features and benefits of each component to provide a holiday and a booking experience that will match the customer’s requirements, meeting and exceeding their expectations in the process.
Main Responsibilities
Handle and convert telephone calls and web/email enquiries.
Process bookings website bookings that require confirmation.
Meet and exceed sales revenue targets and other key benchmarks including, conversion rates, accuracy and customer service.
Provide after-sales customer service to include upgrades, balance payments and minor amendments to bookings.
Maximising brochure requests and customer leads.
Work closely with our Sales Operations team to ensure a high level of accuracy is achieved.
Assist the Customer Operations department with processing travel documents during peak periods.
Take responsibility for your own and your team’s performance and strive to achieve great results and promote a great team spirit.
Maintain a professional working relationship with colleagues and suppliers.
Knowledge and Experience
Experience of the travel industry within a sales or customer services environment.
Familiar with dynamically packaging components together.
Knowledge of our destinations is desirable, along with an understanding of airline, car hire and travel insurance products & suppliers.
Personal Qualities
Excellent oral and written communication skills with professional diplomacy and mature conduct.
Enthusiastic and effective team member.
Computer literate.
Advertiser: Direct Employer
Reference: James Villa Holidays
Posted on: 2018-06-28 12:01:19
I want to receive the latest job alerts for:
jobs in Maidstone, Kent
Recruitment Solutions South East Ltd
Negotiable according experience
Hays Specialist Recruitment Ltd
£85.0 - £100.0 per day + £85-£100
Sales Advisor / Account Manager
Recruitment Solutions South East Ltd
£26,000 + bonus = £40k OTE y1. £50k y2.
Copyright © 1999 - 2024 JIK SOFTWARE LTD