Reservations Executive
  £17k
  Bromley, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are currently recruiting for an experienced Reservations Executive ideally from a Tour Operator or Customer Service background to work on a temporary basis.

The successful candidate will need to possess strong organisational skills and have a keen eye for detail along with the determination to produce results in a pressurised work environment.

Key Responsibilities:

• Develop and maintain a sufficient knowledge of company product ranges
• Answer and deal with a high number of calls and emails
• Process reservations
• Manage customers and suppliers in a prompt, friendly and efficient manner by telephone and in writing.
• Provide booking advice and assistance for our customers suppliers.
• Have the ability to multi task and take on additional tasks as required by management
• Ensure vouchers are sent correctly
• Process client payments
• Deal with customer/supplier issues and complaints
• Occasional Bank Holiday and change of hours may be required at peak times
• Work as a team with all employees, ensuring your fellow staff members have additional support as and when required.

Key Skills Required:

• Confident telephone manner
• Excellent customer service skills
• Excellent attention to detail
• Computer literate – training will be provided on our in-house system
• Numeracy skills
• Interest in food, restaurants and other leisure products
• Knowledge of geographical locations and the British Isles would be an advantage
• Excellent written and verbal skills
• Any other languages spoken would be an advantage

(Ash Employment Services Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity).


Advertiser: Agency

Reference: 0012

Posted on: 2019-04-22 14:25:30

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Reservations Executive
  £17k
  Bromley, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are currently recruiting for an experienced Reservations Executive ideally from a Tour Operator or Customer Service background to work on a temporary basis.

The successful candidate will need to possess strong organisational skills and have a keen eye for detail along with the determination to produce results in a pressurised work environment.

Key Responsibilities:

• Develop and maintain a sufficient knowledge of company product ranges
• Answer and deal with a high number of calls and emails
• Process reservations
• Manage customers and suppliers in a prompt, friendly and efficient manner by telephone and in writing.
• Provide booking advice and assistance for our customers suppliers.
• Have the ability to multi task and take on additional tasks as required by management
• Ensure vouchers are sent correctly
• Process client payments
• Deal with customer/supplier issues and complaints
• Occasional Bank Holiday and change of hours may be required at peak times
• Work as a team with all employees, ensuring your fellow staff members have additional support as and when required.

Key Skills Required:

• Confident telephone manner
• Excellent customer service skills
• Excellent attention to detail
• Computer literate – training will be provided on our in-house system
• Numeracy skills
• Interest in food, restaurants and other leisure products
• Knowledge of geographical locations and the British Isles would be an advantage
• Excellent written and verbal skills
• Any other languages spoken would be an advantage

(Ash Employment Services Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity).


Advertiser: Agency

Reference: 0012

Posted on: 2019-04-22 14:25:30

I want to receive the latest job alerts for:

jobs in Bromley, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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