We are looking for a highly organised, well motivated person who has a passion for Travel that can join our Product & Contracts department to assist with the day to day running of this fast-paced environment, providing support to the team.

The department is ultimately responsible for expanding the company’s growth by researching and contracting new and existing destinations.

This individual is required to be highly accurate in data entry as they will be processing and sending villa letting agreements to our owners and overseas suppliers, updating our own in house villa and supplier databases, dealing with new and current villa owners, helping research new potential destinations and resorts so we can continue to expand the company, amongst various other general administrative duties. The individual should also be prepared to travel along with other team members to our overseas destinations and assist with the contracting of new and existing product.

The ideal candidate should have an excellent attention to detail and accuracy and have a good understanding of Travel.

Key Tasks:

To develop the product ranges and destinations as directed by the head of product and contracting, including but not limited to brochure production / design, website showcasing and functionality, sales training and commercial pricing, PR and marketing

General department administration

Administration duties for the Contractors, Product Executives, Head of Product and Product Director

Travel overseas when required

Responsible for:

Contracting
 Maximise sales opportunities by constantly sourcing promotions and early booking offers as directed by the head of product
 Assist all contractors to ensure all contracting is completed accurately and within the designated time frames
 Maintain detailed contracts and files to support all contracting and agreements for the department
 Respond and assist with department queries
 Follow up on website feedbacks


Product and Commercial
 Conduct desk top research on product opportunities and explore new commercial opportunities as directed by the head of product and contracting
 Work under the guidance of the department head to monitor the performance of individual product and availability
 Communicate any change of product to the relevant departments
 Work together with the head of product concerning the pricing and availability of product
 Co ordinate and arrange photography trips, liaising with marketing concerning destination image requirements, working to allocated budgets

Quality and Health & Safety
 Work as directed by the head of product to ensure the quality of the product within the portfolio
 Comply with all the policies and requirements concerning health and safety
 Obtain and maintain all contractual liability insurances relevant to the product set
 Review, maintain and action where necessary the customer correspondence via the CSQ to ensure the quality of the product is maintained

Customer Relations and Overseas
 Liaise with suppliers and overseas staff regarding operational, complaints, quality and health & safety issues
 Assist the Customer relations department with accommodation changes and erratas, making recommendations when necessary

Marketing
 Complete regular checks of the website and brochure for product accuracy
 Assist the department Contractors, Head of and Director with the advertising and showcasing of the villas and destinations across all marketing material: website, brochure(s), email and direct mail to ensure our product is positioned correctly
 Work closely with the marketing and studio teams in the production of any marketing material relevant to the department

Relationships
 Maintain existing supplier relationships through regular contact and dialogue
 Represent “James Villas” where necessary at trade and business functions