Client Account Manager

We are looking for an experienced Client Account Manager to work for a well-established and fast growing solutions company based in Ashford Kent.

Do you build excellent rapport with clients? Can you carry out and interpret detailed instructions? Do you thrive on a busy launches or campaigns? Do you come from a marketing, print, distribution or mailing background? Do you want to be a valued employee and not just a number? Are you good with databases and are at the top of your game when it comes to negotiating prices then please do read on………………………… oh and NO pushy sales or KPI’s either!!

All About The Role!

 To develop an understanding of the client’s business and their requirements.
 You will act as an interface between clients and the company, providing a consistently high standard of service.
 Nurture long-term relationships with your portfolio of clients, ensuring that their direct marketing requirements are met in full, on time and within cost
 Provide the highest possible standards of quality service and sector knowledge.
 To be a Centre of excellence in your knowledge of the sector and marketing practice that will support your client’s success in their campaigns.
 Prepare written quotations, using the software in a timely and professional manner, discussing options, recommending solutions, whilst maximising profit opportunities wherever possible.
 Ensure regular contact with clients to review satisfaction and maintain knowledge of future requirements to aid planning and retention.
 To participate in all relevant trade exhibitions


All About you!
 Exceptional client relationship building and ,manage client’s expectations
 Experience within Print , mailing or distribution background is desirable
 Self-managed and can’t be confident in making own decisions
 Can build internal relationships
 Able to keep calm and focused multitasking at very busy times
 Work to critical deadlines and have very strong IT skills
 Outstanding high level communication skills both written and verbal
 Must be able to attend annual events in London & Birmingham, which could involve overnight stay.


All About The Benefits!
 20 days annual leave increasing to 25 after 2 years’ service
 NEST Pension Scheme
 2x Life Assurance Cover
 Employee Assistance Programme
 Childcare vouchers
 Cycle2Work Scheme
 Cineworld Discount Scheme
 Company Sick Pay
 Free parking
We are offering an immediate start available for the right candidate
Competitive salary up to £22,000
Excellent working hours Monday to Friday 9am – 5.30pm with an hour lunch


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