This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
1st Line Support Technician
Maidstone
£18 - 22k
VR/02217J
Established for over 30 years, our client, a Microsoft Certified Partner, seeks a new 1st Line Support Technician. You will be responsible for supporting customers by online web/email support and direct telephone support as required. Working hours will be on a rotational shift basis ranging from 05:00 - 13:30, 08:30 - 17:00 & 09:30 - 18:00. Candidates must be willing to use their own transport daily for work (Mileage Allowance paid - 35ppm). A permit is provided for staff to park in nearby long stay car parks Mon - Fri.
The Role
• Provide 1st Line Service Desk support for incidents (problem/issues) or service requests related to hardware, software, network connectivity
• Administration of group server and network infrastructure
• Fault finding skills are important especially at network, printer and computer level
• Maintenance of all technical and user documentation ensuring it is always up-to-date and accurate
• Management and control of backups and secure storage
• Assist with hardware and software purchases including licensing and ISO standards
• Assist with Active Directory and Exchange mailbox creation
• VOIP and mobile phone support
Skills & Experience
· Good understanding of Microsoft Windows 10, 8.1, 7, XP
· Experience in Exchange 2010/2013/2016 and ideally Microsoft Office 365
· Working knowledge of web applications, networks, protocols and email (SMTP, POP3, Exchange)
· Experience with Microsoft Exchange management on 2003, 2007, 2010, 2013, 2016
· Good understanding of TCP/IP Networking and experience with DHCP, DNS, VPN
· Firewalls and Switches, Routers
· Experience with Microsoft Active Directory
· Troubleshooting printers and copiers
Soft Skills
· Experience dealing with technical end-users in a support role
· Excellent communication and negotiation skills
· Strong interpersonal communication skills
· Willing to work within a team and as an individual
· Good technical and diagnosis aptitude is essential
Desirable Skills:
· Good understanding of all handheld peripherals, e.g. iPad, iPhone, Android, etc.
· MAC OSX OS desirable
Advertiser: Agency
Reference: VR/02217J
Posted on: 2018-06-06 14:31:31
Send me Alert for jobs in:
Maidstone, Kent
Email Address
Hays Specialist Recruitment
£35000.0 - £38000.0 per annum + £35K to £38K Pro rata
Junior Installation Technician
The Lift Interior Company
Salary starting from £25,000
KHR - Recruitment Specialists
£23000 - £26000 per annum + + Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
1st Line Support Technician
Maidstone
£18 - 22k
VR/02217J
Established for over 30 years, our client, a Microsoft Certified Partner, seeks a new 1st Line Support Technician. You will be responsible for supporting customers by online web/email support and direct telephone support as required. Working hours will be on a rotational shift basis ranging from 05:00 - 13:30, 08:30 - 17:00 & 09:30 - 18:00. Candidates must be willing to use their own transport daily for work (Mileage Allowance paid - 35ppm). A permit is provided for staff to park in nearby long stay car parks Mon - Fri.
The Role
• Provide 1st Line Service Desk support for incidents (problem/issues) or service requests related to hardware, software, network connectivity
• Administration of group server and network infrastructure
• Fault finding skills are important especially at network, printer and computer level
• Maintenance of all technical and user documentation ensuring it is always up-to-date and accurate
• Management and control of backups and secure storage
• Assist with hardware and software purchases including licensing and ISO standards
• Assist with Active Directory and Exchange mailbox creation
• VOIP and mobile phone support
Skills & Experience
· Good understanding of Microsoft Windows 10, 8.1, 7, XP
· Experience in Exchange 2010/2013/2016 and ideally Microsoft Office 365
· Working knowledge of web applications, networks, protocols and email (SMTP, POP3, Exchange)
· Experience with Microsoft Exchange management on 2003, 2007, 2010, 2013, 2016
· Good understanding of TCP/IP Networking and experience with DHCP, DNS, VPN
· Firewalls and Switches, Routers
· Experience with Microsoft Active Directory
· Troubleshooting printers and copiers
Soft Skills
· Experience dealing with technical end-users in a support role
· Excellent communication and negotiation skills
· Strong interpersonal communication skills
· Willing to work within a team and as an individual
· Good technical and diagnosis aptitude is essential
Desirable Skills:
· Good understanding of all handheld peripherals, e.g. iPad, iPhone, Android, etc.
· MAC OSX OS desirable
Advertiser: Agency
Reference: VR/02217J
Posted on: 2018-06-06 14:31:31
I want to receive the latest job alerts for:
jobs in Maidstone, Kent
Hays Specialist Recruitment
£35000.0 - £38000.0 per annum + £35K to £38K Pro rata
Junior Installation Technician
The Lift Interior Company
Salary starting from £25,000
KHR - Recruitment Specialists
£23000 - £26000 per annum + + Benefits