This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Role: Customer Services Advisor
Salary: £18,512 - £23,140 per annum
Location: Mariner House, Dartford
Contract: Permanent
Hours: Full time, covering various shifts Monday to Friday between 08:00 and 18:00
Who are we?
Moat is one of the top 30 housing associations in the UK with 20,000 homes spread across south east London, Kent, Essex and Sussex and we continue to develop new homes at an impressive rate too – last year we delivered 664 and we are aiming for another 3,000 by 2020. Our ambition is simple - to bring an end to housing need.
We have just celebrated our 50th year and spent the last 12 months raising over £70k for charities selected by staff – smashing the £50k target. Have a look through our feeds and see how we did it – it’s a great example of the amazing group of people we have here, who will always go that extra mile and enjoy every minute of it!
The role
Due to an increase in the volume of calls, we are looking for Customer Service Advisors to join our team.
Our Customer Service Advisors respond to calls from residents, contractors, customers and suppliers from across the South East. You will be the first point of contact, answering calls and providing detailed information on a range of issues including ASB, rent arrears and repairs.
Along with front-line customer service experience, you will need the right attitude and communication skills to provide the highest quality service as part of a tight knit team. You should be confident using databases and comfortable working in a target driven environment. Previous experience of a Customer Contact Centre is desirable.
In return, we can offer you the best possible start to a career in Housing or Customer Services. Our Customer Service Advisors undergo a full-time training programme that will equip you with an all round knowledge of customer services and the housing sector.
The Customer Contact Centre is open Monday to Friday between 8am – 6pm and the Customer Service Advisors have working patterns within the opening times.
Your benefits
In return for your hard work, we will reward you with a competitive salary, pension scheme and the option of flexible working to give you a great work life balance. We offer a generous annual leave entitlement with the flexibility to buy and sell more, and you even get a half day off on your birthday!
We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes. Moat want to ensure their employees feel supported at work, so we also provide Childcare Vouchers, enhanced maternity/paternity/adoption leave, cycle-to-work scheme, and many more!
Interested in applying? We want to hear from you!
Please submit your application via our online application system, we do not accept CV’s by way of application. Please ensure you refer to the job description which can be found on our website (www.moat.co.uk/vacancies) and evidence the skills required in your application.
Applications should be submitted by 23:00 on Monday 21 May 2018.
Advertiser: Direct Employer
Reference:
Posted on: 2018-05-18 10:39:59
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Dartford, Kent
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Up to £12.51 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Role: Customer Services Advisor
Salary: £18,512 - £23,140 per annum
Location: Mariner House, Dartford
Contract: Permanent
Hours: Full time, covering various shifts Monday to Friday between 08:00 and 18:00
Who are we?
Moat is one of the top 30 housing associations in the UK with 20,000 homes spread across south east London, Kent, Essex and Sussex and we continue to develop new homes at an impressive rate too – last year we delivered 664 and we are aiming for another 3,000 by 2020. Our ambition is simple - to bring an end to housing need.
We have just celebrated our 50th year and spent the last 12 months raising over £70k for charities selected by staff – smashing the £50k target. Have a look through our feeds and see how we did it – it’s a great example of the amazing group of people we have here, who will always go that extra mile and enjoy every minute of it!
The role
Due to an increase in the volume of calls, we are looking for Customer Service Advisors to join our team.
Our Customer Service Advisors respond to calls from residents, contractors, customers and suppliers from across the South East. You will be the first point of contact, answering calls and providing detailed information on a range of issues including ASB, rent arrears and repairs.
Along with front-line customer service experience, you will need the right attitude and communication skills to provide the highest quality service as part of a tight knit team. You should be confident using databases and comfortable working in a target driven environment. Previous experience of a Customer Contact Centre is desirable.
In return, we can offer you the best possible start to a career in Housing or Customer Services. Our Customer Service Advisors undergo a full-time training programme that will equip you with an all round knowledge of customer services and the housing sector.
The Customer Contact Centre is open Monday to Friday between 8am – 6pm and the Customer Service Advisors have working patterns within the opening times.
Your benefits
In return for your hard work, we will reward you with a competitive salary, pension scheme and the option of flexible working to give you a great work life balance. We offer a generous annual leave entitlement with the flexibility to buy and sell more, and you even get a half day off on your birthday!
We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes. Moat want to ensure their employees feel supported at work, so we also provide Childcare Vouchers, enhanced maternity/paternity/adoption leave, cycle-to-work scheme, and many more!
Interested in applying? We want to hear from you!
Please submit your application via our online application system, we do not accept CV’s by way of application. Please ensure you refer to the job description which can be found on our website (www.moat.co.uk/vacancies) and evidence the skills required in your application.
Applications should be submitted by 23:00 on Monday 21 May 2018.
Advertiser: Direct Employer
Reference:
Posted on: 2018-05-18 10:39:59
I want to receive the latest job alerts for:
jobs in Dartford, Kent
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual