Company Profile
One of the largest employers in the area who offer a diverse mix of award winning services/businesses from their international gateway at Dover. Established a number of centuries ago this dynamic organisation is progressively moving forward by means of expansion, development and investment.

Position Expectations
To provide pro-active resource to the Head of Property and Regeneration and Estates Manager and the team in the management of the organisation commercial and residential property.
To provide support to the Director of Corporate Development in the aims and objectives of the Corporate Development Division.

Key Duties
• To provide support to the line management and assisting with the delivery of team and personal objectives.
• To understand in detail the working of the Property & Regeneration IT Management systems and be able to carry out functions to create new records, maintain accurate records and the management of produced invoices, credit notes and the other estate management documents. This will include accurately setting up and archiving tenancies, tenants, being able to produce reports, carry out export functions, financial reconciliation and other estate management reports.
• To provide a customer relationship interface with both commercial and residential tenants as well as their agent’s. To liaise between the business and its tenants and to use initiative in dealing with service-related issues and day to day management of the tenanted space.
• Being pro-active to contact potential new tenants and act on expressions of interest by potential tenants and securing viewings of vacant space in line with Departmental Occupancy KPI’s. Attending viewings of vacant space with potential tenants including providing detailed information regarding the space and its location as well as standard occupational charges and responsibilities.
• To process the Non-Domestic Rates and Council Tax along with any associated queries for signing.
• To process the tenancy agreements in regard to insurance rent charges.
• To assist in the process for Residential Rent Reviews in accordance with the Housing Act and the Rent Act.
• Carry out inspections of tenanted and vacant property, monitoring both landlord and tenant compliance with agreements and recording defects found and creation of reports and work tasks on IT management systems.
• Carry out inspections of tenanted space being handed back on termination/expiry of agreements and advise tenants of works required to comply with the agreement. Carry out final inspections of such space to verify agreement conditions complied, collection of keys and documentation from outgoing tenant as required and taking utility meter readings.
• To deal with daily queries and enquiries relating to existing tenancies and Property & Logistic matters.


Skills and Experience
• Experience within a Commercial/ Residential Estates office-based environment managing tenancy agreements would be a distinct advantage, coupled with a good understanding of property management Law and best practice.
• Good working knowledge of Microsoft Office packages (Word, Excel, Outlook) to an intermediate standard to communicate and present information in a variety of formats
• Good understanding of the importance of confidentiality in a business workplace.
• Demonstrate knowledge of basic health and safety good practices.
• Ability to build and maintain good working relationships with peers, managers, customers and other individuals at all levels.

Only suitable candidates will be directly contacted about this position and we will not store or process the data of candidates in anyway unless consent has been obtained.