Change & Release Manager - ITIL - Circa £40k p.a.
JN-022018-125374-AG
Salary: Circa £40,000 per annum
West Malling, Kent
Change Management / ITIL / Release Management

Our client is currently sourcing a Change & Release Manager, ITIL qualified, to join their growing team.

This is a demanding role, ideally suited to someone looking for an interesting and challenging workload from the outset. The candidate will have the opportunity to contribute significantly towards the growth and long-term stability of the business and gives you a chance to join a forward thinking organisation

Key Role Responsibilities

You will be required to manage the end-to-end Service Transition activities within the IT Operations team, working with a variety of software development and support teams. This will incorporate all aspects of the Service Transition lifecycle from change management, release management and support handover along with an involvement in incident & problem management.

You will be required to balance the needs of the business to provide a stable service to its customers whilst introducing new functionality and providing fixes to the production environments. You will act as a respected facilitator between various parties to ensure continued high levels of service to the end customer. This role will provide support to the Group Change & Release Manager with activities throughout the business as and when required.

You will be responsible for Service Transition within the business. This will cover all aspects of change from initiation, deployment to testing/live environments, transition into support and decommissioning. The main focus of the role is to ensure the continued stability of the IT systems whilst enabling the business to move forwards. You will enhance, design and rewrite as well as undertake and manage change, release and support handover processes across this designated business unit.

Experience and Qualifications Required

* Degree educated
* Possess an ITIL qualification.
* Committed to high levels of customer satisfaction and happy to maintain a 'hands-on' approach Excellent communication and influencing skills
* Strong attention to detail
* Pragmatic approach to ensure the business meets it needs without taking undue risks.

Desirable Experience

* Service transition activities

* Change management Experience
* Project management Experience

To apply, please send your CV to Aaron Gunton on aaron.gunton@huntress.co.uk or call me on 01622 679779

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PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.