Junior IT Support Analyst
  Competitive salary DOE
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A thousand people. One Passion. One mission.

Fresh fruit, fresh salads, fresh vegetables, fresh people, fresh thinking. At Fresca, we strive to be the best supplier of fresh produce to the UK. Through an ever-expanding group of companies, we source, supply, prepare, pack and deliver the finest quality fresh produce to customers all over the UK. From supermarkets and multiple retailers to wholesalers, food service companies and caterers, we offer nothing but the best and we deliver on our promises.

We want our people to be the ones our customers want to do business with and we are now looking for a bright and enthusiastic Junior IT Support Analyst to join our IT team based at Paddock Wood, Kent.

As a Junior IT Support Analyst your role will be to provide IT helpdesk (1st / 2nd Line) support to over 450 users across multiples sites, performing daily network tasks and to ensure the IT service is consistent and adequately supported.

Your key responsibilities will include:

• To install, maintain, and upgrade all IT related equipment across the business
• To provide general support and excellent service to all users and to deal with support queries effectively and in good time in order to reduce staff downtime.
• Support and train new colleagues to the department ensuring that they are fully aware of system backup procedures and the importance of effective teamwork within the department.
• Ensure all helpdesk tickets are responded to in a timely manner and ticketing system is maintained with up to date call information.
• Set-up and remove user accounts from the network, adhering to company governance policies.
• Maintain asset tracking system and documentation, ensuring all assets are correctly allocated to the right areas, to ease traceability and recharge costs.
• Providing weekend support on a rota basis.

The ideal candidate must have the following:

• Working knowledge of Windows OS and Office
• Flexible attitude with strong customer focus
• Strong interpersonal skills and a courteous manner with the ability to explain technical issues in non-technical language to customers
• Ability to effectively prioritise workload
• A curiosity and keen interest about emerging technologies
• An aptitude for problem solving and a proactive approach to identifying ways to improve the services provided within the IT Support team.

Travel to other sites is a requirement of this role, therefore the ideal candidate must have their own transport.


Advertiser: Direct Employer

Reference:

Posted on: 2018-05-21 12:30:37

Send me Alert for jobs in: 

Paddock Wood, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Junior Installation Technician

  The Lift Interior Company

  Salary starting from £25,000

  Paddock Wood, Kent

Junior PMO Administrator

  Recruitment Solutions South East Ltd

  depending on experience

  Sevenoaks, Kent

Junior Packaging Technologist

  Recruitment Solutions Folkestone Ltd

  Good rate of pay depending on experience

  Folkestone, Kent

Junior Packaging Technologist

  Recruitment Solutions Folkestone Ltd

  Good rate of pay available depending on experience

  Folkestone, Kent

Senior Finance Analyst

  Farrer Barnes Ltd

  £35000 to £45000 per annum

  Northfleet, Kent

Support Administrator

 

  Up to £25500 per annum

  Chatham, Kent

Junior IT Support Analyst
  Competitive salary DOE
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A thousand people. One Passion. One mission.

Fresh fruit, fresh salads, fresh vegetables, fresh people, fresh thinking. At Fresca, we strive to be the best supplier of fresh produce to the UK. Through an ever-expanding group of companies, we source, supply, prepare, pack and deliver the finest quality fresh produce to customers all over the UK. From supermarkets and multiple retailers to wholesalers, food service companies and caterers, we offer nothing but the best and we deliver on our promises.

We want our people to be the ones our customers want to do business with and we are now looking for a bright and enthusiastic Junior IT Support Analyst to join our IT team based at Paddock Wood, Kent.

As a Junior IT Support Analyst your role will be to provide IT helpdesk (1st / 2nd Line) support to over 450 users across multiples sites, performing daily network tasks and to ensure the IT service is consistent and adequately supported.

Your key responsibilities will include:

• To install, maintain, and upgrade all IT related equipment across the business
• To provide general support and excellent service to all users and to deal with support queries effectively and in good time in order to reduce staff downtime.
• Support and train new colleagues to the department ensuring that they are fully aware of system backup procedures and the importance of effective teamwork within the department.
• Ensure all helpdesk tickets are responded to in a timely manner and ticketing system is maintained with up to date call information.
• Set-up and remove user accounts from the network, adhering to company governance policies.
• Maintain asset tracking system and documentation, ensuring all assets are correctly allocated to the right areas, to ease traceability and recharge costs.
• Providing weekend support on a rota basis.

The ideal candidate must have the following:

• Working knowledge of Windows OS and Office
• Flexible attitude with strong customer focus
• Strong interpersonal skills and a courteous manner with the ability to explain technical issues in non-technical language to customers
• Ability to effectively prioritise workload
• A curiosity and keen interest about emerging technologies
• An aptitude for problem solving and a proactive approach to identifying ways to improve the services provided within the IT Support team.

Travel to other sites is a requirement of this role, therefore the ideal candidate must have their own transport.


Advertiser: Direct Employer

Reference:

Posted on: 2018-05-21 12:30:37

I want to receive the latest job alerts for:

jobs in Paddock Wood, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Junior Installation Technician

  The Lift Interior Company

  Salary starting from £25,000

  Paddock Wood, Kent

Junior PMO Administrator

  Recruitment Solutions South East Ltd

  depending on experience

  Sevenoaks, Kent

Junior Packaging Technologist

  Recruitment Solutions Folkestone Ltd

  Good rate of pay depending on experience

  Folkestone, Kent

Junior Packaging Technologist

  Recruitment Solutions Folkestone Ltd

  Good rate of pay available depending on experience

  Folkestone, Kent

Senior Finance Analyst

  Farrer Barnes Ltd

  £35000 to £45000 per annum

  Northfleet, Kent

Support Administrator

 

  Up to £25500 per annum

  Chatham, Kent

Not logged in into Jobsinkent.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD