Refine your results

Refine your results

  • Annual
  • Daily
  • Hourly

Display Method

South East Water

Displaying 1 - 10 of 10 jobs

South East Water HR Department

£11675.68 per annum

Snodland, Kent

6 hours ago

We are now seeking a part time Ledger Assistant to join our busy Finance department. The role will be based at Snodland and will report into the Cash Supervisor. The successful candidate will report into the Financial Operations Manager and be based at our Head Office in Snodland.



The successful candidate is required to work 24 hours per week. The hours will be covered are Monday to Thursday 12.00pm - 5.00pm and Friday 12.30pm - 4.30pm. There may be an opportunity for the successful candidate to increase their hours in the future dependant on the needs within the Finance department.



Main responsibilities include:

* Assist the credit controller in chasing collection of outstanding commercial Sales Ledger debts.
* Resolving customer queries to ensure prompt payment is received.
* Allocating invoices and cash receipts to the Sales Ledger accounts.
* Assisting with the raising of sales invoices and credit notes as appropriate.
* Ensuring that invoices are matched, coded and processed on the Purchase Ledger system.
* Ensuring that appropriate supplier records are maintained on the Purchase Ledger system.
* Ensuring that suppliers are paid on a timely basis.
* Ensuring that supplier statements are reconciled on a regular basis.
* Ensuring that authorised employees expenses are processed on a timely basis.
* Ad hoc duties as and when required.



Expected Requirements:
* Must be educated to GCSE grades A to C standard or equivalent.
* Basic record of proven ability in related work.
* Experience of managing Customer and Supplier relationships.
* Computer literate - basic Word and Excel skills.
* Good communication skills.
* Diligent with good attention to detail.
* Ability to work to deadlines.



This post is subject to a basic criminal record check.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£18000 per annum

Snodland, Kent

8 hours ago

We are now seeking two full time experienced Cash Clerk's to join our busy Finance department. The roles will be based at Snodland and will report into the Cash Supervisor.



The main purpose of the role is to be responsible for processing all incoming and outgoing cash transactions and to regularly reconcile the cash book and bank accounts.



Duties will include:
* Maintaining cashbooks
* Undertaking regular bank reconciliations
* Liaising with banks, customers and software suppliers
* Processing files received from banks and third parties
* Investigation and resolution of suspense account items
* Resolution of customers queries on missing payments
* Daily Balancing of cash files posted to Hi-Affinity
* Processing of NEET remittances
* Raising and processing all payments as required (CHAPS, BACS, cheques)
* Cash reporting and forecasting
* Banking of cash and cheques
* Petty cash control
* Monthly accruals and journals
* Processing of credit card expenditure
* Ad hoc duties as and when required



Expected requirements:
* Must be educated to GCSE grades A to C standard or equivalent
* Sound bookkeeping knowledge and experience
* Proven experience of processing high volume cash transactions
* Computer literate - basic Word and Excel skills
* Good communication skills
* Diligent with good attention to detail
* Ability to work to deadlines



This post is subject to a basic criminal record check.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water

£20151 per annum

Snodland, Kent

9 hours ago

We are seeking an organised and well-motivated assistant to join our busy HR team based in Snodland reporting to the Human Resources Manager. The successful candidate will be required to work between 30 - 37 hours covering at least 4 days per week. This role will commence as soon as possible and will last for 12 months to cover an internal secondment.



The person fulfilling this role should be approachable, thorough, methodical, self-disciplined, patent, logical, careful, diplomatic and conventional in approach. Moderation, consistency and the ability to tie up all loose ends and finish a job will be of importance.



In this varied role, you will be required to produce contracts of employment and ensure starter paperwork is in place; administer the recruitment process such as advertise vacancies and schedule interviews; issue letters for staff changes; administer employee benefits; organise work experience placements; maintain the HR database and other departmental systems; maintain the computerised and paper filing systems and undertake ad hoc projects for members of the department.



This is a very busy role, with a number of conflicting deadlines, so prioritisation and flexibility are key, as well as attention to detail. You must be self-motivated, committed and organised with excellent knowledge of Microsoft packages. You will also have excellent interpersonal skills and be proactive in your approach to work. Experience of working within HR is essential.



This post is subject to a basic criminal record check and Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme and life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£18454 per annum + + 10% shift allowance

Snodland, Kent

1 day ago

South East Water supplies drinking water to 2.1 million customers across Kent, Sussex, Surrey, Hampshire and Berkshire. Daily, we supply 565 million litres of drinking water along more than 14,000 kilometres of mains to our customers' taps.



We are currently recruiting a number of full time technical advisors to join our busy Wholesale Desk covering shifts between the hours of 1:30pm to 10:00pm Monday to Sunday, with some bank holidays, excluding Christmas Day and Boxing Day. A 10% shift uplift is offered in recognition of this shift pattern.



Main responsibilities will include:



* Triaging customer supply contacts to allow work to be prioritised and allocated to the field teams
* Publicising network interruptions to the business and customer updates on the website/telephones
* Responding to customer emails and verbal contacts regarding water supply issues
* Logging all contact from the customer against the customer's account to ensure comprehensive and accurate records are available
* Contacting the customer on completion of any investigation or works to ensure that a 5/5 service has been provided.
* Using information and resources to ensure that skills and knowledge are kept up to date and continuously developed



The successful candidate will:



* Ideally should have 4 GCSE passes (or equivalent), including Maths and English. A NVQ Qualification Level 2 or above in Customer Service/Business Administration desirable
* Have a strong customer service focus with a determination to resolve customer issues
* Possess strong typing, excellent written and verbal communication as well as customer service skills
* Be able to communicate positively with customers and colleagues in a busy working environment



This post is subject to a basic criminal record check and the Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£18454 per annum

Snodland, Kent

2 days ago

South East Water Choice is an active participant in the competitive market and are currently seeking a highly motivated and enthusiastic individual to join our team focusing on delivering an end to end retail service to business customers.



As part of this retail service we will be looking to grow our customer base and expand our range of products and services. Our Account Managers have a varied role and are multi-skilled in all aspects of customer service, billing and credit management. Training will be provided for the successful candidate.



Main responsibilities
* Provide an excellent customer experience by being flexible to resolve all customer contacts efficiently and within the regulatory timescales and to provide a 'One stop resolution' for the customer.
* Promoting a wide range of products and services to maximise sales opportunities.
* To bill and maintain customer accounts to reflect cyclical billing, meter exchanges, meter options, etc. To ensure that all bills produced and validated are clear, accurate and timely.
* Take control and demonstrate initiatives when presented with customer issues and make necessary recommendations to provide solutions.
* Be responsible for all debt collection activities on a daily basis for a portfolio of customers, including contacting customers who have defaulted on their instalment plans ensuring standard recovery procedures are used.
* Liaise with Wholesalers and other Retailers, in order that the customer receives a high standard of service and to ensure that we are compliant with all timescales and regulations.
* Achieving agreed set targets on a daily, weekly and monthly basis.
* Adhere to business processes, data protection, regulatory compliance and attendance.
* Consistently ensure excellent data quality input onto the High Affinity system and all other affiliated systems.
* Be flexible with requests to change working patterns, hours and workflows that are required to support business objectives and by being part of a stand by rota emergency periods.
* Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.



This post is subject to a basic criminal record check and Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme and life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£20000 - £23500 per annum + company van

Snodland, Kent

2 days ago

The purpose is to ensure accuracy of readings taken by the contractor, proof of supply visits, and identification of potential leaks / issues that would need to be escalated to Wholesalers. The successful candidate will carry out meter reading field activity along with high priority special reads, will respond to customer questions and will resolve water use queries and problems when raised. Field activity to also include obtaining customer information to ensure that billing details are updated with current occupants and discussing accounts with customers.

Duties will include:

Providing accurate and prompt meter readings and customer information to ensure that the account can be billed efficiently and customer contact is reduced as issues have been resolved.

Conduct initial investigations on high/ low consumption meters and establish proof of supplies

Update records promptly and identify problems needed to be escalated to Wholesalers to resolve

Conduct visits to identify occupancy and discuss account details with customers as required to ensure that consumption is billed and supplies paid for. Including discussing payment options with customers

Liaise with office based staff to ensure high standards of customer service are provided at all times

Plan workloads and arrange customer appointments as required



The successful candidate will have:



*Directly-related current field experience in working with or reading water meters.

*Be self-disciplined and able to use their own initiative.

*Have excellent customer service and able to communicate effectively with customers face to face

*Must be computer literature and able to use meter reading equipment

*The ability to plan and prioritise own workloads to ensure all targets are achieved

*A full, clean driving licence is required

*Due to the nature of the role, a Criminal Disclosure will be carried out



The successful candidate must be flexible and positive in their approach to both work and customers and must be prepared to carry out additional ad-hoc work as required. Proven ability to follow office procedures, methods and use of equipment, including systems is essential.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£7980.11 per annum

Snodland, Kent

2 days ago

This is an exciting opportunity to join the Business Retail team within South East Water Choice on a 16 hour a week contract.



We are looking for a highly motivated and enthusiastic individual to join our team focusing on delivering an end to end retail service to our business customers. As part of this retail service we will be looking to grow our customer base and expand our range of products and services. We are a small team and our Account Managers have a varied role and are multi-skilled in all aspects of customer service, billing and credit management. Training will be provided for the successful candidate.



Main responsibilities
* Provide an excellent customer experience by being flexible to resolve all customer contacts efficiently and within the regulatory timescales and to provide a 'One stop resolution' for the customer.
* Promoting a wide range of products and services to maximise sales opportunities.
* To bill and maintain customer accounts to reflect cyclical billing, meter exchanges, meter options, etc. To ensure that all bills produced and validated are clear, accurate and timely.
* Take control and demonstrate initiatives when presented with customer issues and make necessary recommendations to provide solutions.
* Be responsible for all debt collection activities on a daily basis for a portfolio of customers, including contacting customers who have defaulted on their instalment plans ensuring standard recovery procedures are used.
* Liaise with Wholesalers and other Retailers, in order that the customer receives a high standard of service and to ensure that we are compliant with all timescales and regulations.
* Achieving agreed set targets on a daily, weekly and monthly basis.
* Adhere to business processes, data protection, regulatory compliance and attendance.
* Consistently ensure excellent data quality input onto the High Affinity system and all other affiliated systems.
* Be flexible with requests to change working patterns, hours and workflows that are required to support business objectives and by being part of a stand by rota emergency periods.
* Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.
* To be available to support the business in peak periods by covering post room duties and by being part of a stand by rota emergency periods.



This role is based in Snodland and is a permanent part time position and can discuss working pattern with any interested candidates.



This post is subject to a basic criminal records check and the Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£9975.14 per annum

Snodland, Kent

2 days ago

This is an exciting opportunity to join the Business Retail team within South East Water Choice on a 20 hour a week contract covering 5 days a week.



We are looking for a highly motivated and enthusiastic individual to join our team focusing on delivering an end to end retail service to our business customers. As part of this retail service we will be looking to grow our customer base and expand our range of products and services. We are a small team and our Account Managers have a varied role and are multi-skilled in all aspects of customer service, billing and credit management. Training will be provided for the successful candidate.



Main responsibilities
* Provide an excellent customer experience by being flexible to resolve all customer contacts efficiently and within the regulatory timescales and to provide a 'One stop resolution' for the customer.
* Promoting a wide range of products and services to maximise sales opportunities.
* To bill and maintain customer accounts to reflect cyclical billing, meter exchanges, meter options, etc. To ensure that all bills produced and validated are clear, accurate and timely.
* Take control and demonstrate initiatives when presented with customer issues and make necessary recommendations to provide solutions.
* Be responsible for all debt collection activities on a daily basis for a portfolio of customers, including contacting customers who have defaulted on their instalment plans ensuring standard recovery procedures are used.
* Liaise with Wholesalers and other Retailers, in order that the customer receives a high standard of service and to ensure that we are compliant with all timescales and regulations.
* Achieving agreed set targets on a daily, weekly and monthly basis.
* Adhere to business processes, data protection, regulatory compliance and attendance.
* Consistently ensure excellent data quality input onto the High Affinity system and all other affiliated systems.
* Be flexible with requests to change working patterns, hours and workflows that are required to support business objectives and by being part of a stand by rota emergency periods.
* Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.
* To be available to support the business in peak periods by covering post room duties and by being part of a stand by rota emergency periods.



This role is based in Snodland and is a permanent part time position and can discuss working pattern with any interested candidates.



This post is subject to a basic criminal records check and the Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£42000 - £46000 per annum

Snodland, Kent

3 days ago

An opportunity has arisen for a Business Intelligence Analyst to join our Business Information Systems Department.



The key purpose of this role is to identify business intelligence, reporting, data analysis and integration needs and deliver effective solutions. The BI Analyst works closely with the business and IT teams to turn data into actionable information and knowledge that can be used to make sound business decisions.



Main responsibilities



* Provide data and information that is accurate, congruent and reliable
* Ensure the information is easily available to users for direct consumption or integration with other systems
* Educate and train SEW management information specialists to use the data as an analytical tool, displaying the information in new forms and content for the purpose of analysis and option exploration
* Work with IT and business colleagues to determine business requirements and define key performance indicators (KPI)
* Develop SEW's BI and data warehouse strategy. This includes working with business and development teams to design and document dashboards, alerts, and reports.
* Conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes and/or IT projects
* Support the daily interaction of SEW's Central Market Integration (CMI) platform with MOSL's Central Market Operating System (CMOS)
* Provide 2nd/3rd line support for the IT Service Desk and manage further support with suppliers to resolve system issues
* Test and implement new software modules in accordance with Business Systems policies and procedures
* Analyse the impact of change and coordinate change control activity
* Ensure that users are trained in the proper use of reporting tools



The successful candidate will hold a degree and/or equivalent training, knowledge and skills gained through at least 8 years' experience in IT. It is essential they have solid SAP Business Objects (including Webi and Universe development) and Data Services experience (including detailed data service coding) and a good understanding of Oracle and Microsoft SQL Server database technologies.



The post holder must build an in-depth understanding of the business and strive to go beyond the obvious, delving into the source, the definition and the foundational roots of a data element in order to create information and understand how that information enables business processes. Equally comfortable working independently or as part of a team, the candidate must have good written and verbal communication skills and be able to own a problem and see it through to a successful resolution.



This post is subject to a basic criminal record check and the Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details

South East Water HR Department

£45000 - £55000 per annum

Snodland, Kent

3 days ago

An opportunity has arisen for a Senior Database Analyst to join our Business Information Systems Department.



The Senior Database Analyst is responsible for the performance, integrity and security of all SEW databases. They will also be involved in the planning and development of databases, managing the Oracle license estate with a view to ensuring compliance whilst minimising expenditure, as well as troubleshooting any issues on behalf of IT colleagues and business users.



Main responsibilities

* Monitoring performance and managing parameters to provide fast responses to end users
* Installing and testing new versions of the DBMS
* Refreshing, patching and upgrading test and production databases as required
* Developing, managing and testing back-up and recovery plans
* Ensuring that storage and archiving procedures are functioning correctly
* Working closely with IT project managers and developers to define and deliver an optimum database platform for new systems
* Working closely with other BIS support teams, the post holder provides query tuning advice and other assistance as required.
* Commissioning and installing new applications and customising existing applications in order to make them fit for purpose
* Working with security and infrastructure colleagues to ensure databases are secure and compliant with data protection legislation
* Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata)
* Provide 2nd and 3rd line support to the Helpdesk and manage further support with suppliers to resolve system issues.
* Participating in a 1-in-4 standby rota ensuring business continuity is maintained to agreed levels



The successful candidate will hold a degree and/or equivalent training, knowledge and skills gained through at least 5 years' experience as a DBA. Good organisational, analytical and problem-solving skills are essential attributes for this role, along with flexibility and team working skills.



The post holder must also be a great communicator. Significant experience with Oracle 11g or 12c database administration (on Microsoft Windows) in a support environment and some experience with Microsoft SQL Server administration is required. The role requires an ability to work to tight deadlines under pressure. A willingness to stay up-to-date with advances in technology and data protection legislation, and build awareness of how IT can contribute to SEW's business objectives, is essential.



This post is subject to a basic criminal record check and the Right to Work in the UK.



In return, we offer a competitive salary, a minimum of 25 days annual leave, a stakeholder pension scheme in which the maximum Company contribution is 10% and a life assurance scheme.
See full details.

Apply Now >>

  • Favourite
  • Email This Job
  • Print Details