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Brakes Group

Displaying 1 - 10 of 20 jobs

Brakes Group

Competitive

Ashford, Kent

6 hours ago

SALES AND CUSTOMER SUPPORT CO-ORDINATOR
ASHFORD
We are currently seeking to recruit a Sales and Customer Support Co-ordinator to join our highly dedicated corporate team in Ashford. This is a part-time role for 3 days per week as part of a job share.
A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.
Pro-active and strongly self-motivated, you will be highly IT literate, customer-focussed, commercially astute and confident in your approach with both internal and external partners alike.
The role of Sales and Customer Support is to effectively bridge the gap between customer, sales, finance and a number of other areas within such a large-scale and diverse company as Brakes.
This position is in support of our largest corporate customer and your key accountabilities & responsibilities will include:

- Support the reprocessing of invoices and credits to ensure timely payment
- Support the daily uploads of customer price files
- Check and maintain customer pricing levels/buying lists
- Develop and maintain strong relationships within your team, the Brakes business and at head office level of your Customer
- Attend Customer and Business calls as required
- Be a primary point of contact on related customer and business queries and issues
- Work pro-actively to improve and enhance the Customer Experience
- Produce and deliver regular and ad-hoc reports

Sales and Customer Support is an incredibly diverse and hugely rewarding environment that connects with every area of business.
In addition to your professionalism, initiative, confidence and adaptability, our ideal candidate should have experience in the following:

- Working in a fast moving, pressurised team environment
- Excellent interpersonal, problem solving and organisational skills
- The ability to prioritise workloads and work well under pressure
- Working within, and contributing to, a highly dedicated team
- Highly proficient use of MS Office - in particular Excel
- Experience of working with Database systems
- Commercial awareness
- You should also be willing to learn (training will be given)
see full details.

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Brakes Group

Competitive

Ashford, Kent

14 hours ago

JOB PROFILE: Supply ChainPlanningManager
REPORTS TO: Supply Chain Controller
Location: Mainly Ashford with some flexible working & Customer travel
Role Purpose Statement
Take an active role in developing how we best support Customer & Brakes Supply Chain planning requirements to gather demand insight & manage Customer driven change within the network. Support the development of the team & help to develop collaborative relationships with Brakes Key Customers to facilitate best practice management throughout the end-to-end supply chain.
Key Accountabilities & Responsibilities
-Take an active role in supporting & developing the Customer Planning team, demonstrating best practise, taking a lead-role in engaging with customers & sales where required as well as taking a line management role where appropriate.
-Be proactive in developing ways of working that generate the most value adding Customer insights
-Own & manage the pipeline of activities within own area of responsibility & allocate resource to activities in line with need. Work with the other SC Planning Managers to ensure resource is allocated appropriately dependent on business need & tasks in progress at any giventime.
-Collaborate with Customers Account Management Team to gather forecast value added insight for key demand events (promotions, allocations, menu changes, category switches events etc), challenge, validate & analyse the impact & communicate across the Brakes Supply Chain & Distributionnetwork.
-Work with Customers to gather insight relating to supply changes (bespoke product switches, bespoke supplier changes etc) and support with managing & communicating that change by working with Customers, Suppliers and across the Brakes supply chain & distribution network. Collaborate with customers to ensure wastage risk against bespoke products is identified & tracked within 6 months of its shelf-life end or with sufficient time to take action to avoid waste.
-Work with Customers to ensure that bespoke product discontinuations are cleared from the Brakes Supply Chain & Distribution network within or in line with the agreed timelines or Customercontract.
-Build the appropriate relationships with Internal Sales Teams to gather insight relating to sales driven change (e.g. customer brand switching or nominated to list lineswitches)
-Ensure that feedback is provided to Customers or Sales Teams on the quality of their insights
-Agree policies with sales teams and/or customers to manage waste/stock clearance where those policies do not alreadyexist
-Work with Customers to monitor inbound Nominated Supplier Performance and to drive improvement where necessary
-Coach & mentor the team to enable a culture of continuous improvement
Objectives
-Own the pipeline to ensure that all Customer change activity is understood at leastfour weeks of the change occurring & is known about / captured on the activity planning pipeline so that the appropriate resource can be allocated toit
-Ensure that all known change activity is shared across the
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Brakes Group

Competitive

Ashford, Kent

15 hours ago

Transactional Finance Administrator - Enterprise House
A vacancy has arisen within the Credit Management department for a Transactional Finance Administrator. Reporting to the Independent Credit Control Leader your duties and responsibilities will include:
Key Accountabilities & Responsibilities:-

- Handle all inbound customer calls & emails in a polite & empathetic manner
- Ensure all customer queries are dealt with effectively & efficiently
- Maintain effective liaison with a range of internal staff & customers
- To keep accurate records of all correspondence & communication with internal & external customers
- Sending of customer invoices and credit notes by both email and post.
- Processing of card payments
- Authorisation of customer deliveries in accordance with our procedures
- Assisting with cash allocation
- Sending out of statements & overdue letters
- Assist Credit Control with their portfolio of accounts when required
- To contribute wholeheartedly to the teams goals
- Escalate to the Team Leader/Manager any internal or payment issues with customers.
- Other Ad Hoc duties as requested by the Team Leader/Credit Manager.

Competencies:-

- To be able to prioritise workloads and work well under pressure in a fast paced environment.
- People Orientated
- Be 'Pro Active' & work on their own initiative as well as working in a team.
- Able to deliver to agreed commitments and on time.
- Customer Centric - identifying and serving needs of external and internal customers

Knowledge, Skills and Experience:-

- Experience of having worked in a fast moving, pressurised team environment
- Experience of dealing with a large volume of inbound calls
- Excellent customer service & administrative skills.
- High standard of written & oral communication skills
- IT literate, ideally knowledge of SAP & intermediate knowledge of MS Excel, Outlook & Word.
- High level of accuracy and attention to detail
- Remains calm under pressure
- Excellent interpersonal & problem solving skills
- Reliable, Team Player, affable and can communicate effectively with both internal and external customers at all levels.
see full details.

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Brakes Group

Competitive

Kent

15 hours ago

Job Title:                     Regional Operations & Sales Manager

Department:                Sales

Report To:                    National Depot Controller

Prepared Date:                        November 2016

The areas to be covered will be: South

Summary:  Accountable for the smooth running of 5 Southern based Van Sales Depots 

The key accountabilities and responsibilities of this role are:

Overseeing the day-to-day Operation for all Depots
Maintaining Health & Safety Standards
Ensuring all Journeys are fully maned and ran efficiently
Maximising Sales through all Depots

Key skills will include:

Journey & Demand planning

Strong operations background

The ability to work calmly under pressure
Strong relationship builder
Strong influencing skills
Strong communication skills

Spearheading cross-functional ways of working with Group colleagues

Enthusiastic with a can do attitude
P&L knowledge
Sales experience and knowledge of Sales processes

Key Measurements:

Sales to Budget against Last Years performance by Depot
P&L to Budget against Last Years performance by Depot

The ideal candidate will have managed multi sites and have a experience in route management and MT compliance as well as managing and motivating teams. With this role looking after 6 Depots including :

Grantham

Tamworth

Reading

Eastleigh

Portbury

Woolwich
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Brakes Group

Competitive

Orpington, Greater London

1 day ago

JOB PROFILE: Finance Associate REPORTS TO: Finance Analyst
JOB TITLE: Finance Analyst Assistant
Purpose Statement
The Finance Analyst Assistant is responsible for supporting the Finance Analyst and the Head of Finance in enabling the company management team to make sound commercial decisions based on financial information.
Key Accountabilities & Responsibilities

- Report daily and weekly sales results to the management team identifying key variances
- Set up and review of customer rebate accruals and payments
- To work with central rebates and credit control teams and maintain processes and relationships
- Support the preparation of monthly management accounts
- Assist in the preparation and review of P&L and balance sheet reports

- Report and monitor the division`s key performance indicators; sales, profitability ratios, and investigating variances to budget or year on year movements
- To develop and maintain a good knowledge of company processes and procedures
- To apply accounting knowledge and techniques to all areas of work, including the production of journals, routine reports and variance analysis
- To analyse financial information in response to queries from stakeholders
- To plan, organize and manage own workload to ensure your contribution to the departments monthly and process is achieved in a timely and accurate manner
- To input accounting data into the SAP with speed and accuracy
- To create, develop and maintain accounting spreadsheets used in the Finance function
- To maintain departmental systems

Competencies/Leadership Themes

- Communication with non finance personnel & people at all levels of the business
- Demonstrates a sense of personal ownership for outputs and has a `can do` attitude
- Enjoys change and adapts to new situations
- Has the ability to prioritise and effectively manage time
- Has enthusiasm and tenacity to strive for continuous improvement

Knowledge, Skills, Experience

- Ideally be studying or looking to study (AAT/CIMA/ACCA) and looking to take the next step in their career
- Accomplished interpersonal skills and have the ability to liaise with both finance and non-finance individuals
- Intermediate plus excel skills

Desirable:
Knowledge of SAP
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Brakes Group

Competitive

Ashford, Kent

1 day ago

MIS Data Analyst
Enterprise House, Ashford
We have an opportunity for a MIS Data Analyst within the Product Supply Data team based at Enterprise House. This role sits within the MIS data team that provides several functions to the Brakes supply chain, including invoicing, new line product data setup in various MRP systems and product master data maintenance.
The purpose of the role is, but not limited to:

- Raising manual and automatic invoices using the SAP system.
- New Product line setup in out SAP ERP System
- Perform data checks and validation of existing data and action results from reports accordingly.
- Manage new line data setup requests in line with established priorities
- Respond to data queries in a timely manner.

This position requires a high degree of accuracy and analysis of relevant information coming from both external and internal sources. The building of one to one relationships is required in order to ensure that any relevant financial processes and services provided externally or internally are suitably completed in a timely and efficient manner.
To be successful in this role you should demonstrate the ability to quickly understand different ERP systems and the effects data changes have on the system.
Knowledge, Skills, Experience

- Good computer literacy with proficiency with Microsoft Office including Excel.
- Proven data keying accuracy.
- Attention to detail.
- Logical with a methodical approach to achieving tasks and objectives.
- Strong organisation and time-management skills.
- An ability to work to tight deadlines.
- Experience of using an MRP system such as SAP or Concerto (although training will be given).
- Experience of raising invoices.

This is an excellent opportunity for an individual to really excel and deliver both business and personnel success within the Supply Chain MIS Data team.
Start Date: ASAP
see full details.

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Brakes Group

Competitive

Kent

1 day ago

Product Sales Advisor

HOME BASED - COVERING THE SOUTH

To work within the Hospitality matrix team to deliver the budgeted cross sales aligned to the Hospitality Divisional Director.
The role will focus on devising the best approach by customer and category to deliver all additional sales opportunities identified by yourself, Sector Marketing Manager and Account Managers across hotels, pubs, restaurants, travel & leisure in both wholesales and logistics (excluding the Big Five customers that the direct sales team will support).

- A budget of £6.9m NSV from cross-sales (any incremental product sale to those currently supplied by Brakes to existing customers) pro-rata from start of role within year (proposed start date of June 2017) and shared with current PSA.
- Update the product opportunity pipeline by working with Customers, Sector Marketing Manager, National Account Managers and Group Account Directors.
- Work with Sector Marketing Manager, Category Directors, Category Mangers, Product Development Managers and Development Chefs to ensure opportunities for cross-sell are met with appropriate and commercially viable range development.
- Support `new to the Hospitality team` NAMs to understand the sales process, opportunities and integration with the targeted product sales manager role to deliver budget
- Act as a link between NAMs day to day sales role and wider opportunities to agree with Group Account Director and Sector Marketing Manager the most successful approach to deliver budget
- Work with Corporate Graphic Designer (currently Amy Connelly) to produce relevant cross-usable support materials to deliver cross-sell.

As appropriate to work alongside The New Business Team to develop a `once won` plan to convert un-tendered categories into cross-sale opportunities

- Deliver all high probability (75%) opportunities identified in the pipeline
- Working with Sector Marketing Manager and category teams address range gaps in current proposition to improve pipeline probability (lows to mediums / mediums to highs)
- Support team in achievement of the Hospitality Sector P&L budget (NSV & TM)
- Development of strong and positive working relationships within the Hospitality Matrix Team, procurement, and category teams to support delivery of our goals.
- Excellent communication skills to update all relevant parties on performance and required support to deliver the pipeline.
- Demonstrate a strategic view of the sector and customers needs to identify future opportunities
- Own accountability with the Sector Marketing Manager for product cross-sell targets
- Divisional Director, Channel Heads and Hospitality Sector Sales team
- Directors of Procurement, Pricing and Category (incl Heads of)
- Category Managers and Product Development Managers
- Hospitality Sector Development Chefs
- Matrix team relationships in Finance, HR, Supply Chain.
- Insight Manager (currently Mark Butler)
- Corporate Graphic Designer (currently Amy Connelly)
- Key customer contacts (ie Hilton, Accor, Fullers & Wyevale etc.)

- Knowledge, Skills, Experience
Essential: - A sales background with a proven track record in delivering sales and profit growth in LFL accounts with additional product cross-sales and margin beneficial switches.
- A passion for food and extensive knowledge of latest high street trends and foodservice innovations
- Joint business planning and monitoring
-
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Brakes Group

Competitive

Ashford, Kent

1 day ago

PRODUCT SUPPLY TEAM
JOB PROFILE: Supply Planner
REPORTS TO: Supply Manager/Regional Supply Manager
Role Purpose Statement
To maintain stock and availability targets for a specified group of SKU`s or depots in line with pre-determined company targets
Key Accountabilities & Responsibilities
???? Processing internal and external purchase orders in line with requirements of specific ERP platform(s)
???? Maintaining company owned stock and end-to-end service levels
???? Developing and maintaining meaningful supplier/depot relationships
???? Report on issues that may result in either stock write off and/or excess storage charges
???? Evaluate a number of pre generated reports
???? Prioritisation of requirements vs. plan
???? Escalate issues with suppliers to maintain required in-bound service requirements
Performance Indicators
???? External lead-time & delivery frequency matrices as per `Working with Us`
???? Customer availability at point of order capture (FTA)
???? Customer availability at point of delivery (DSL)
???? Waste as % of Sales
???? Supplier inbound service levels (OTIF)
???? In-bound shelf life vs company requirement
???? Stock holding / stock days / stock value
???? Achievement of deadlines
???? Internal & external customer confidence and perception feedback
Competencies/Leadership Themes
???? Customer Centric - level 1
???? Unyielding Integrity - level 1
???? People Oriented - level 1
???? Leadership Driven - level 1
???? Performance Based - level 1
???? Energy - level 2
???? Energises Others - level 1
???? Edge - level 1
???? Execute - level 1
Knowledge, Skills, Experience
???? 'A' level or equivalent education level as a minimum, degree preferred
???? Minimum of 2 years supply or stock control experience preferred, preferably within an FMCG environment.
???? Firm focus on maintaining/improving customer satisfaction & the ability to work both accurately and to deadlines, often on ones own initiative.
???? Excellent communication skills are essential as is computer literacy, preferably with some experience of SAP or similar ERP software.
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Brakes Group

Competitive

Ashford, Kent

1 day ago

MI Analyst - Contact Centres
37.5hrs per week Mon-Fri.
Attractive Salary.
The Brakes Contact Centres MI team provides insight into the customer experience delivered by our UK contact centres .You will be working in an exciting fast paced environment with huge sets of rich data and across different systems. This role will bring best practice to a key function leading a wide range of initiatives. This is a challenging position where you will be an integral part of a thought leading and innovative team.
Typical responsibilities include:
Develop and deliver daily, monthly and quarterly reports for our Contact Centres.
Test and implement reporting systems to support management decisions.
Identify opportunity for process improvement to reduce risk
Produce KPI reporting that can be interpreted by a wide audience.
Required Skills and Experience:
Strong team-worker - supporting colleagues to meet challenging objectives and targets.
Evidence of the ability to extract, interpret and communicate performance evaluation metrics.
Minimum Intermediate MS Excel experience, preferably with 2013. Comfortable with charts, slicers, pivot tables and formulae.
Experienced in using spreadsheets and databases to produce and present operational reports.
You must be a confident communicator who loves interacting with people.
Desirable Skills and Experience
Experience of managing a workforce reporting function within a call centre or sales environment.
Contact Centre Experience.
An ability to understand and communicate metrics and statistical information.
Analytical experience
Experience with VBA / Macros.
SAP / BW experience.
Microsoft Access experience.
In addition to your proven technical aptitude, you will have a positive and willing attitude, along with an ability to learn quickly. This is not an administrative position - you will have creative ideas, vision and ambition in abundance.
see full details.

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Brakes Group

Competitive

Ashford, Kent

1 day ago

Reports Coordinator - Contact Centre

18 hours per week (over three days)
The Contact Centres MI Team provides insight across all of Brakes` UK Contact Centres. You will be working in an exciting fast paced environment with huge sets of rich data. This role will bring best practices in reporting to a key commercial function. This is a challenging position where you will be an integral part of small team with big ideas.

Typical responsibilities include:

- Produce and deliver routine reports for use by our Contact Centres.
- Use reporting systems and software to support our management team.
- Check reports for errors and deal with e-mail enquiries from our stakeholders.

Required Skills and Experience:

- Strong team worker - supporting colleagues to meet objectives and targets.
- Evidence of the ability to work with performance evaluation data.
- Some MS Excel knowledge and keen to learn more.
- Ability to work under own direction and think of innovative solutions.
- Meticulous attitude - very strong attention to detail.

Desirable Skills and Experience

- Experience of working with reporting within a call centre or sales environment.
- An ability to interpret statistical information.
- Some understanding of macros.
- Experienced in SAP/ BW.
- Experienced in use of Avaya and/or Workforce Management tool

More important than any your technical capabilities will be your positive and willing attitude, and your love of learning.
see full details.

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