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Travel & Tourism jobs in Kent

Displaying 1 - 10 of 35 jobs

Saga

Competitive salary plus excellent staff benefit

Folkestone, Kent

Travel Customer Service Advisor 6 Months Fixed Term – SAGA
Competitive salary plus excellent staff benefits
Folkestone, Kent.

Your next move? How about joining Saga’s supportive and award winning team in this friendly, fun and fast moving environment?

If you are interested in travel and love the thought of learning about new destinations, then this is your chance!
You’ll help customers with their holiday choices, delivering an experience that has them coming back time and time again. Talking to our customers on the phone, you’ll help them find a holiday that is just perfect for them. Our customers love Saga and, if you are passionate about great customer service, we think you will too.

Experience in a contact centre would be useful but more important is the ability to communicate easily with people, to listen to them and to give them a great customer experience.

You will need the drive and tenacity to exceed targets and the genuine desire to ensure that every customer receives exceptional service. Well organised with good PC skills, you will have the natural ambition to succeed in this demanding yet rewarding role.
And the more you do achieve, the more you can earn! While your basic starting salary will be £14,014, your average expected on target earnings can reach up to £2500 in the first year!

Does this sound like you? Then apply today!

So, we’ve sparked your interest….now what’s in it for you?

We’re offering an excellent salary package, plus a wide range of excellent benefits, including private healthcare, pension scheme, on site nursery, social club and discounts on holidays and insurance products.

If you would like more information on either role please visit Saga Careers - http://www.sagacareers.co.uk/. If you’d also like to find out a bit more about Saga plc, our values and our vision of the future, take a look at www.corporate.saga.co.uk
Interested? Apply today – we’re looking forward to hearing from you!
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Saga

£16,500 OTE in first year plus excellent staff benefits

Folkestone, Kent

Your next move? How about joining Saga’s supportive and award winning team in this friendly, fun and fast moving environment?

If you are interested in travel, have a passion for sales and love the thought of learning about new destinations, then this is your chance!
You’ll help customers with their holiday choices, delivering an experience that has them coming back time and time again. Talking to our customers on the phone, you’ll help them find a holiday that is just perfect for them. Our customers love Saga and, if you are passionate about great customer service, we think you will too.

Experience in a contact centre or in a sales environment would be useful but more important is the ability to communicate easily with people, to listen to them and to give them a great customer experience.

You will need the drive and tenacity to exceed targets and the genuine desire to ensure that every customer receives exceptional service. Well organised with good PC skills, you will have the natural ambition to succeed in this demanding yet rewarding role.
So, we’ve sparked your interest….now what’s in it for you?

We’re offering an excellent salary package, plus a wide range of excellent benefits, including private healthcare, pension scheme, on site nursery, social club and discounts on holidays and insurance products.

If you would like more information on either role please visit Saga Careers - http://www.sagacareers.co.uk/. If you’d also like to find out a bit more about Saga plc, our values and our vision of the future, take a look at www.corporate.saga.co.uk

Interested? Apply today – we’re looking forward to hearing from you!
See full details.

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CMS Employment Agency Ltd.

10,000-20,000

Dover, Kent

6 hours ago

CMS is recruiting for a Dutch Speaker to work in a busy call centre in the Dover area. We are seeking professional, enthusiastic and reliable candidates to make bookings and resolve queries providing a high standard of customer service at all times. All calls must be answered in a timely and efficient manner and all customer information dealt with according to the Data Protection Laws.

The successful candidate must be available for various shifts, weekends are included. This vacancy is ongoing for the right candidate, so if you feel you have the right experience please attach an up to date CV.
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The Grand

NMW

Folkestone, Kent

10 hours ago

Hours as required with the opportunity for growth within the company as required by the needs of the business.

As a Receptionist, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Your key responsibilities will include check in and check out, billing, messaging, capture of revenue and guest relations. You will have a good knowledge of the properties facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise sales.

Experience in a similar role and the ability to multi-task is ideal but not essential.

Apply direct to The Grand via email to the General Manager, Robert Richardson below:
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Recruitment Solutions Folkestone Ltd

£negotiable

Ashford, Kent

10 hours ago

We are looking for several talented Front-End and Back-End Developers to join some of our innovative clients across South East Kent.
Due to high demand and expansion within a number of Small to Medium sized organisations, we are looking to speak with individuals who are keen to develop and showcase their Developing skills.

The roles will involve working with the latest build tools and frameworks (Webpack, Gulp and React) to produce cutting edge websites and web apps, all which is all backed up by a robust Git Workflow and Jira task management.

Furthermore, you should be experienced in the following:

• Expert in HTML5, LESS/SASS, JavaScript/JQuery
• Ideally experience of any Javascript framework such as React, Angular, Backbone or Knockout
• Experience with responsive and mobile techniques
• An understanding of the design process and some layout skills
• Exposure to Modern Front End Build Tools (Webpack, Gulp, NPM Scripts)
• Experience with C#, Razor & Umbraco would be very beneficial but not essential
• Impeccable attention to detail
• A desire to experiment with new technologies and techniques

If the above skill sets match what you have then why not apply today and see what great opportunities are ahead!
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Chatham Historic Dockyard Trust

On Application

Chatham, Kent

11 hours ago

Post: Visitor Services Assistant (part-time seasonal)

Department: Visitor Operations

Reporting to: Visitor Operations Manager

Location: Agreed Gallery positions


Job Summary:

Visitor Services Assistants will have a total commitment to customer service, visitor experience and safety. The role also requires high standards of personal presentation and hygiene as well as a positive attitude.

You will be responsible for:
▪ The daily operation of your given gallery or working area;
▪ Overseeing all aspects of opening and closing routines, visitor information, gallery presentation and visitor safety in various locations on site as required.

As a member of the Visitor Operations Team you will:
▪ Help create and provide a friendly, efficient and professional experience to all visitors using the gallery or location in which you are working;
▪ Working closely with other team members and personnel from the Front of House and Catering teams to ensure that the galleries are opened and closed at the designated time;
▪ Provide excellent customer service to ensure the visitor experience is a good one with their expectations exceeded at all times.

To ensure that consistent and accurate information is presented to the visitors at all times in a clean and safe environment and ensuring compliance with Trust policies and legal requirements particularly regarding health and safety.

The role of Visitor Services Assistant can often require outside working in less than pleasant conditions, but the standards expected by both the Trust and the visitors are high regardless of the conditions on the day.

Ensure you have a good knowledge and understanding of the galleries, attractions, exhibitions, catering and retail outlets and any other activities of The Historic Dockyard.

MAIN DUTIES:

1. General requirements of the role
• Be flexible and able to work under pressure.
• Demonstrate the ability to remain cool, calm and collected in dealing with both visitors and staff.
• Able to work alone and as part of a team.
• Up-sell to maximise income.
• Key holders for buildings and galleries.
• Potential for cash handling and adherence to Trust policies in this regard.
• Clear and demonstrable honesty and integrity at all times.
• Meet established high standards set by the Trust management team.
• Supporting the Trust’s programme of annual and specific events.
• Assist, when required, other Visitor Services departments.

2. Educate and inform the visiting public
• Delivering guided tours and gallery content as required.
• Dressed appropriately to the working position.
• Supervising and controlling access to visitor galleries.
• Providing information and advice on the collections.
• Leading family activity activities and demonstrations as required.
• Show excellent customer service skills with a clear focus on customer service and “getting it right” on every occasion of customer interface.

3. Ensure the safety and wellbeing of the visiting public
• Opening and closing galleries in line with established procedures and gallery daily times.
• Being able to carry out the appropriate evacuation procedures as required.
• Providing health and safety advice where necessary.
• Monitoring all working and visitor areas, identifying and reporting hazards.
• Daily ticket checking when working in appropriate positions.
• Clear and concise use of the Trust’s radio system.

4. Maintain a clean and tidy environment in accordance with the cleaning schedules and good housekeeping.
• Carrying out designated cleaning duties in galleries, attractions and allocated external areas.
• Reporting faults and equipment breakdown.
• To ensure the highest standards of personal presentation and hygiene are maintained at all times.

Any other ad hoc duties as directed by the Visitor Services Manager / Duty Managers.

THE HISTORIC DOCKYARD CHATHAM IS AN EQUAL OPPORTUNITIES EMPLOYER
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Gap 360 Ltd

negotiable depending on experience

Tunbridge Wells, Kent

11 hours ago

Gap 360 Ltd is a leading student tour operator with 2 brands... Real Gap Experience and Gap 360.

We need a digital all-rounder to act as a bridge between the Marketing and IT teams. You'll need to be very creative with a proven record of implementing, creating and delivering digital marketing ideas and communications.

Specifically you will:

Contribute to and build digital marketing campaigns
Design emails, see them through to the final delivery and analyse their success
Conduct data analysis of website leads and booking activities to ascertain patterns and trends, and implement new plans accordingly
Identify new opportunities and develop commercial partnerships
Implement competitive benchmarking
Complete regular reporting against targets
Ongoing, work to improve all aspects of the user experience

You'll join a lively young team in our open-plan office in the centre of Tunbridge Wells. Benefits include discounted travel opportunities, 25 days holiday, pension and an active social life. Salary depends on your experience. Opportunities for advancement are excellent.

To apply please send your cv with covering letter below:
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KHR - Recruitment Specialists

£20000 - £40000 per annum + DOE

Tatsfield, Tandridge, Surrey

14 hours ago

Marketing Specialist

My client is looking for a skilled Marketing Specialist who will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs. The successful candidate will assist in the development of online traffic, track existing marketing campaigns, report on results and coordinate market research studies.

Duties & Responsibilities
*Developing traffic growth; new and returning client;
*Developing online traffic by acquisition, retention and activation of new Affiliates and partnerships;
*Evaluating new products and marketing opportunities based on financial viability;
*Assist in monitoring active marketing programs and developing ways to improve those campaigns;
*Planning and executing social campaigns and developing marketing strategies;
*Planning and executing direct marketing;
*Carrying out post campaign analysis to report KPIs and distribute learning for future campaigns;
*Monitoring and developing client life cycle (communication with existing client, sign-up process and website usability);
*Monitoring competitor's activities;
*Employing marketing analytics techniques to gather important data (social media, web analytics, rankings etc.);
*Conducting and lead market research and analysis of potential market opportunities;
*Adhering approved campaigns, activities and general budgeted costs and goals;

Person Specification
*Relevant marketing experience
*Marketing qualification would be preferential
*Proven track record of effective project management;
*Genuine interest in financial products and asset management;
*Commercially aware;
*Strong communication skills required (both oral and written);
*Excellent time and project management skills with the ability to juggle a wide range of competing demands;
*Ability to work under pressure and meet deadlines.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market trends…
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CT Travel Group Ltd

Salary depending on experience

Tunbridge Wells, Kent

1 day ago

EXECUTIVE ASSISTANT TO THE BOARD OF DIRECTORS

Are you interested in joining in a fast growing and dynamic Business & Leisure Travel company with offices in Tunbridge Wells and Maidstone, Kent who are looking to employ an Executive Assistant to support the Board of Directors? As an Investors in People employer, we are committed to the continual development and well-being of our staff.

Royal Tunbridge Wells, Kent

Salary depending on experience

Free use of on-site gym, pool table and staff relaxation area with TV

Staff discount on worldwide holidays

20 days holiday per year plus statutory holidays, increasing after 3 years

Childcare Voucher Scheme

Responsible for the EA function across the business, reporting to Managing Director Corporate Travel, CEO and other Directors where necessary. The EA function will provide a comprehensive, personal and high standard of secretarial and administrative support and will be involved in a range of activities required by the company.

Typical working activities:

Document production

It is important that the successful candidate demonstrates excellent Microsoft skills, can produce a Power Point presentation and Word document to a good business standard as this will be required for Board meetings and specific projects around the business.

General
• Responsible for the ongoing implementation and review of ISO: 9001 and Investors in People accreditations
• Diary management both with internal and external personnel
• Manage all meeting room calendars effectively
• Minute taking, short hand preferable
• Management of suppliers including supplier negotiation
• Organise and manage business or personal travel arrangements as requested
• Manage expense claims as requested
• Meet and greet visitors and associated refreshment making
• Manage car park space allocation for all offices
• Personal tasks for all three Directors and CEO
• Manage stationary requirements for both offices in line budget
• Coordinate all overseas mobile phone usage
• Act as first point of contact for annual servicing of intruder alarm, fire detectors, CCTV system and other issues relating to facilities within
the office as and when they arise



HR
• Recruitment, the successful candidate will have a proven track record of managing the end to end process, negotiation with agencies,
social and digital methods and show initiative.
• Best working practices, implementation and review of new and existing HR processes
• Administering the payroll

Knowledge, Skills and Experience

The successful candidate will have the following essential skills, qualifications and attributes;

• Excellent time keeping presented in a smart and professional way
• Ability to work on own initiative and manage workloads effectively, using common sense and integrity where appropriate.
• Comprehensive proven working knowledge of all Microsoft office programmes
• Excellent inter-personal skills, with the ability to relate effectively with staff at all levels
• High standard of presentation and accuracy skills
• Ability to work under pressure
• Good numeracy skills
• Good time management skills
• Forward thinking and able to deal with things in a practical way as well as policy or legislation driven
• A Demonstrable operational experience within an HR environment
• Exposure to working in fast paced and deadline-driven environment
• Proven previous experience of dealing with the full range of HR Processes such as recruitment, disciplinary, sickness absence and
general HR work
• First-class organisational and communication skills
• High standard of presentation and accuracy skills
• CIPD Qualification is an advantage

This job description covers only the key result areas and as such, does not intend to provide comprehensive list of objectives. Specific objectives will be reviewed and may develop to meet changing needs of the service.

Based in our Tunbridge Wells office the hours of work are Monday to Friday 9am to 6pm with one hour for lunch.
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Leeds Castle

£13,650

Maidstone, Kent

1 day ago

Following direction from the Head Housekeeper and Housekeeping Supervisor to ensure all accommodation within the Castle, Maidens Tower, Stable Courtyard, Holiday Cottages and Day Visitor routes are cleaned to the highest standards.

___________________________________________________________________

KEY TASKS

 To participate in the cleaning and servicing of all accommodation and the day visitor route, making sure that all items on cleaning checklists are completed, ensuring they are prepared to the highest standard. To ensure any problems are reported to the Assistant Housekeeper or Accommodation Manager.

 To support the Assistant Housekeeper by participating in arranging the laundry and any necessary dry cleaning, making up bags to send to the laundry.

 To participate in the washing of the towels in house, for all accommodation.

 To attend guest rooms as required, providing the residing guests with replenishment of toweling and ensuring the continued cleanliness of bathrooms and bedrooms.

 To attend on site for the turn down of guest bedrooms during the evening when occupied, as required.

 To provide an evening clean within the castle and function rooms during a hospitality event, as required.
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