About the Job

Luxury Tunbridge Wells Hotel is now looking to recruit a Night Duty Manager. The role purpose is to manage the reception department during the night and take on all reception duties in addition to attending to any guest needs.

In this role you will be responsible for :-


To manage reception during the evening hours
Check in late arrivals and check out early departures in line with hotel procedures
To answer any calls/emails and to take effective messages
To attend to all late night guest requests
To ensure all access to the hotel is secure and perform any related security jobs as required overnight
Ensure set up of the hotel for the day’s next business.
Report any faulty equipment to the relevant persons
Perform all pre & post night audit duties
Collect all overnight breakfast orders and relay to early kitchen staff
Collect Post and distribute to the relevant departments
Liaise with the housekeeping department to see what areas need cleaning during the shift

Key Skills and Knowledge:

Previous experience as reception supervisor or night porter
To have a proactive approach to work and a positive attitude which reflects the ability to work on one’s own initiative.
Excellent verbal communication.
Ability to work methodically and to a time frame.
IT skills.