Our client is seeking a highly motivated, pro-active Customer Service Representative to join their Validation and Compliance Department. You will provide an efficient and effective Customer Service to our customers.

Your new role:

• Act as first point of contact in the Validation and Compliance department.
• Obtaining and collating the required documents to perform validation checks.
• Review and make informed decisions on Validation documents before passing on to the Senior Validation Officer.
• Provide expert validation advice.
• To ensure all payments are processed and completed via internal and external methods in a timely and efficient manner.
• Proactively promote products and services in line with the customer’s needs.

To be Successful:

• Anti-money Laundering knowledge
• Previous experience in a Customer Service and Regulated Services environment
• Experience of managing customer expectations and developing customer relationships
• An excellent communicator, both written and verbally.
• Analytical approach with a high level attention to detail.

If you have the skills and attributes we are looking for then please get in touch now with your CV and Cover Letter explaining why you are right for this role.

Closing date – 8th May 2017