Main Purpose of Job:
To provide administration support within the Signs Sales Office, assisting the team to deliver and meet their objectives, ensuring a first class customer service.
Overview of the Role & Team:
This position is key in the Sales department, with the main function being to take responsibility for the management of incoming email traffic and to provide basic administrative support to the team. The team is 5 strong, consisting of 1 Business Development Executive, 1 Sales Co-ordinator/Estimator, Sales Production Co-ordinator, Sales Administrator and a part-time Administrative Assistant. The team is overseen by the Sales Office Manager.

Your Key Responsibilities:
Responsibilities will include but are not limited to:

General Responsibilities:
• Manage the incoming email traffic within the Sales office
• Convert standard quotations to order, ensuring all orders received are accurately processed
• Email drawings to customers and obtain approval for manufacture
• Deal with day to day enquiries via the telephone and email
• Respond to enquiries relating to proof of delivery, invoice queries, etc.
• using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases;
• organising and storing paperwork, documents and computer-based information;
• photocopying and printing various documents, sometimes on behalf of other colleagues

Personal Attributes:
• Good attention to detail
• Good communication skills with an excellent telephone manner
• Demonstrate a proactive approach
• Strong work ethic
• A self motivated individual with good team ethics

Skills and Experience Required:
Essential:
• IT literate – working knowledge of Microsoft Office, including Word, Outlook and Excel
• Minimum of 5 GCSE’s, grade A – C to include Maths, English & ICT

Desirable:
• Administration experience within an office environment
• NVQ Level 2 in Administration or equivalent qualification

Benefits:
RBLI offer 25 days holiday per annum pro rata, a Group Flexible Retirement Plan, Life Assurance and Childcare Vouchers.

If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement.

* RBLI reserves the right to remove a vacancy at any time prior to the published closing date.

RBLI is an equal opportunities employer.

NO AGENCIES PLEASE