This is a very busy role within an exciting and fast growing organisation. Our client is a company that specialise in sports tours both for participation tours and for supporters’ tours. For participation tours, clients are Professional Sports teams, Amateur Clubs, Schools and other educational establishments. Our client offers tours to all major sports destinations and also many less well known. For consumer tours, they offer opportunities to travel overseas to watch and support an array of sporting events. As a result of ongoing expansion, they require an experienced Sales Support Executive to join their team. As the role develops there will be regular opportunities for European travel. This is a crucial role to allow the growth to be maintained and in fact accelerate further.

Training will be provided both in role and via external providers. There are opportunities for career progression for an able, aspirational and hard-working individual, most likely leading to a central role in the organisation’s continued growth and expansion, potentially to Operations Manager.

The Sales Support Executive will report directly to the Operations Manager and subsequently to the Managing Director who oversees the Company.

Candidate Knowledge and Skills Required:
• It is essential to the success of this role that the individual is organised, highly energetic and capable of managing a very busy and diverse set of responsibilities.
• The role requires an individual with a range of skills in administration, planning, marketing and communication.
• The chosen individual will need strong communication skills, able to liaise appropriately with a broad range of people, including suppliers, clients and officials, face to face, by telephone and in writing.
• Previous experience of the travel industry is desirable, as is a good understanding of a European language, preferably French.
• An interest in sport would also be of significant benefit.
The ideal candidate will be required to:
• To help develop European based tour programmes.
• To help run administration for tours to all destinations.
• To help distribute marketing material to target audience (and keep appropriate records).
• To take bookings for consumer products.
• Manage all aspects of organising tours – to include helping compile quotes, preparing and despatching letters of confirmation, invoices and receipts, securing ATOL certificates, preparing rooming lists, organising payments to suppliers.
• Support all individual customer products to include taking bookings and payments, making all necessary bookings with airlines, hotels, transport companies etc.
• Ongoing liaison with all relevant parties involved in delivering tours including airlines, ground transportation companies, hotels, ground tour operators, tourist authorities and negotiating rates with suppliers where appropriate.
• Attendance at trade shows to promote company tours and services.
• Attendance at client meetings where necessary.
• Constructing and organising detailed tour itineraries for our European offers.
• Compiling testimonials and carrying out customer surveys.
• Managing pre-tour Health & Safety considerations.
• To develop new or enhance existing tour products for Europe in conjunction with Sales and Marketing team.
• Some basic website administration.
• Maintaining records of payment schedules.
• Distribution of marketing material to relevant clients and maintaining records accordingly.
• Additionally, the individual will be involved in company strategy issues and the selection of new products and services.

Please email your CV to info@emplovee.co.uk

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