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Sales Account Manager
£17k - £19K per annum
Gillingham, Kent
The Kings Ferry Ltd
To sell The Kings Ferry and Connections private hires and liaise with new and existing clients on a daily basis to maximise revenue and provide excellent customer service in line with The Kings Ferry company values. Ensuring all customers enjoy a market leading travel experience and building strong working relationships with key internal and external stakeholders along the way.
Your daily duties include:
• Delivering sales against structured revenue targets.
• Offering & following up quotations.
• Processing bookings.
• Processing payments for private hires.
• Chasing payments for private hires.
• Arranging tunnel, ferry and hotel bookings.
• Checking client itineraries.
• Invoicing private hire customers.
• Assistance with complaint management.
• Organising any additional customer requirements as necessary.
• Other administrative tasks as required.
• Undertaking your duties efficiently and effectively.
• Selling and processing Commuter tickets and dealing with Commuter queries.
• Keeping your workplace safe and within the company safety guidelines. Adhere to the Golden Rules.
• Selling and processing Commuter tickets and dealing with Commuter queries.
• Any other ad hoc duties for the Sales Department in line with business need.
The ideal candidate will possess the following skills:
• Excellent telephone manner with strong customer service skills.
• Previous sales experience with a natural ability to sell.
• Excellent commercial awareness.
• Ability to build strong working relationships.
• Ability to think outside the box to maximise results.
• Quick learner with the determination to succeed.
• Strong organisational skills.
• Ability to follow management instructions.
• Strong time management skills and the ability to meet deadlines.
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