This is a fantastic opportunity to work for a small independent family business providing parts and labour to customers in and around Kent who pride themselves on the workmanship. The majority of their business is from recommendations. As the office administrator, you will need to be adept at juggling tasks and prioritising workloads whilst being able to remain calm under pressure, and applying great attention to detail.
Main duties include:
*Dealing with customer enquiries by phone, email and live chat.
*Organising the diary and booking in site surveys whilst considering times and geographical restraints, and then completing the relevant paperwork and updating the CRM.
*Multitasking, as many of the duties vary in urgency, so you need to be flexible with your tasks to ensure they all get completed on time.
*Working within a team, making sure the CRM is up to date to ensure, customers receive a great experience from start to finish.
*Calculating and typing up accurate invoices following our pricing guidelines.
*Typing up quotes and sending them through to the customers.
*Delegating tasks to required departments.
*Answering the telephone and greeting customers on arrival.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market trends…