Are you an ambitious and motivated candidate looking to join an expanding and opportunistic B2B IT Specialist Company based in the Sevenoaks area.
My rapidly expanding client, who offer a vast amount of career progression are looking to appoint a technically solid 2nd Line Support Engineer.

Package: Salary £25,000pa-£28,000pa + 32 days holiday, onsite parking, pension, excellent career progression
Working hours: 42.5 hours per week Monday to Friday

You will be expected to demonstrate a solid level of knowledge of the following:
• Server networking (DHCP, DNS, RRAS, TCP/IP)
• Firewalling (Common port numbers, routing, network fault diagnosis)
• Remote working (RRAS, VPN, RDP)
• User support (Account unlocks, account creation, password changes)
• Exchange/O365 (Mailbox creation, distribution groups)
• Printer support (Network printing, common troubleshooting)
• Workstation support (All common troubleshooting)
• Excellent communications skills (specifically oral, literacy & numeracy).
• Experienced problem solver.
• Experience of SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be advantageous.
• Previous experience on a helpdesk or as a site engineer.

About the Role
• You will be working as part of a dedicated team of engineers within a busy IT company. You will be expected to work through helpdesk tickets and will have the opportunity to go out on site and visit clients.
• The existing team is efficient and friendly as it deals with all kinds of support issues generated by the customer base. There is an approximate 50/50 split of time in and out of the office.
• You will need to thrive on multi-tasking as you complete tasks like installing servers, replacing workstations, resolving OS faults as well as identifying and resolving network connectivity issues.
• You will be given responsibility for your own projects where you will be expected to manage every technical aspect whilst maintaining constant liaison with the client.
• You will primarily use the products and services within our established portfolio to recognise new business opportunities and then escalate them into new sales.
• The role includes making suggestions to the client concerning future improvements in line with their individual business needs.

If you feel that you have the right skill set then please submit your CV to lucy.smith@status-appointment.co.uk

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job