Division for the Study of Law, Society and Social Justice

Location: Canterbury
Salary: £23,487 to £26,341 per annum pro rata
Grade: Grade 5
Post Type: Part Time
Hours per Week: 17.5
Contract Type: Fixed Term - 12 Months
Release Date: Friday 08 October 2021
Closing Date: 23.59 hours BST on Sunday 24 October 2021 (unless otherwise stated)
Reference: LSSJ-076-21

Do you have administrative experience, with an ability to work independently while part of a wider team? If so this varied and fast paced role could be ideal.

This part-time (17.5 hours per week) one year fixed term coordinator position will provide support in the areas of student administration to all Higher Degree and Apprenticeship (HDA) programmes within the Division for the Study of Law, Society and Social Justice. Working closely with the Degree Apprenticeship Programmes Team, colleagues in Digital & Lifelong Learning (DaLL), and other divisional and central services colleagues, the role holder will work to ensure the smooth running of all HDA programme procedures across the Division to support an excellent student experience and help the Division deliver its strategies.

As a Degree Apprenticeship Programme Coordinator you will:

Ensure apprentice records, programmes databases and student data systems, are accurate and up to date in line with University policy and GDPR requirements.
Manage the assessment and examination processes of the Division’s HDA programmes, ensuring that all university and divisional policies are applied consistently.
Take a proactive role in developing and enhancing the administrative processes within the Division in line with changes to systems, ways of working and codes of practices, to ensure that the Division’s HDA programmes run smoothly.
Respond to all HDA programme enquiries, providing information and assistance to staff and apprentices of the Division, as well as handling internal and external enquiries from potential apprentices and employers relating to the Division’s apprenticeship programmes.

To be successful in the role you will have/be:

Educated to A Level or equivalent, with GSCE (Grade C/4 or above) or equivalent in Maths and English
Experience of working in a similar administrative post and/or level, within a customer facing office environment
Excellent customer service skills with the ability to deal pleasantly, confidently and effectively with customers and colleagues
Good IT skills, particularly Microsoft Office packages (intermediate level)
Excellent oral and written communication skills including the ability to communicate clearly and accurately with a wide range of people (internal and external)
Experience of using and managing data in line with GDPR and handling sensitive matters with discretion

Please see the links below to view the full job description and to apply for this post. If you require further information regarding the application process please contact lssjhr@kent.ac.uk quoting ref number: LSSJ-076-21.