Technical Services Technologist
  Competitive
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Come and join the number one food service company in the country...

With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.

BRAKES GROUP - TECHNICAL DEPARTMENTJOB PROFILE: Technical Services TechnologistREPORTS TO: Head of Technical Services & Product Safety

Role Purpose Statement

To provide a comprehensive technical support service to internal and external customers ensuring the accurate sourcing, collation, analysis, and presentation of technical data.

Key Accountabilities & Responsibilities:

- Provide a technical service to customers and enforcement authorities including data and spec provision for both Brakes and Vendor brands, dealing with technical queries and complaints issues
- Support the Technical Managers by providing, analysing, and reporting on technical data and information
- Support the review, evaluation, and compliance with, company technical policies including document control management
- Maintain an awareness of current legislation and carry out audit work to establish compliance of Brakes brand product and systems with relevant legislation. Conduct `Horizon Scanning` of issues.
- Conduct technical department internal and external due diligence audits including data evaluation and reporting
- Co-ordinate and provide information for product recalls and serious incidents as required together with post incident review and process improvement
- Take on technical projects as directed by the Head of Technical Services & Product Safety
- Support the coordination of product surveillance programmes liaising with suppliers and contract labs as appropriate
- Development of the Assure technical portal to ensure its suitability for changing business and legislative needs
- Use of the Assure technical portal to maintain spec and supplier data, conduct spec audits and carry out database searches as appropriate. Assure
- Carry out supplier visits as appropriate to verify compliance with Brakes standards and policies

Key Performance Indicators:

- Provision of accurate and timely information as requested
- Accurate and relevant analysis of data
- Completion of projects to the set deadline
- Implementation of identified service or process improvements
- Positive feedback from customers
- Proactive management of key accountabilities

Knowledge, Skills, Experience, Competencies:
Essential:

- Degree in Food Science/Technology, or similar
- Minimum 3 years relevant industry experience
- Competent IT skills covering MS Office, spreadsheets, and databases
- Good communication and interpersonal skills
- Strong planning and organization skills
- Accuracy and attention to detail

Desirable:

- Tenacity and a desire to follow things through
- Experience of supplier and product management in foodservice, retail, or manufacturing

Values / Leadership Traits:

- Unyielding integrity
- Customer centricity
- Collaborative working
- Continuous improvement
- Energy

The Business

Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well known national chains. Brakes Group has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves. Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.


Advertiser: Direct Employer

Reference: 01881

Posted on: 2016-07-13 15:35:13

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Technical Services Technologist
  Competitive
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Come and join the number one food service company in the country...

With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.

BRAKES GROUP - TECHNICAL DEPARTMENTJOB PROFILE: Technical Services TechnologistREPORTS TO: Head of Technical Services & Product Safety

Role Purpose Statement

To provide a comprehensive technical support service to internal and external customers ensuring the accurate sourcing, collation, analysis, and presentation of technical data.

Key Accountabilities & Responsibilities:

- Provide a technical service to customers and enforcement authorities including data and spec provision for both Brakes and Vendor brands, dealing with technical queries and complaints issues
- Support the Technical Managers by providing, analysing, and reporting on technical data and information
- Support the review, evaluation, and compliance with, company technical policies including document control management
- Maintain an awareness of current legislation and carry out audit work to establish compliance of Brakes brand product and systems with relevant legislation. Conduct `Horizon Scanning` of issues.
- Conduct technical department internal and external due diligence audits including data evaluation and reporting
- Co-ordinate and provide information for product recalls and serious incidents as required together with post incident review and process improvement
- Take on technical projects as directed by the Head of Technical Services & Product Safety
- Support the coordination of product surveillance programmes liaising with suppliers and contract labs as appropriate
- Development of the Assure technical portal to ensure its suitability for changing business and legislative needs
- Use of the Assure technical portal to maintain spec and supplier data, conduct spec audits and carry out database searches as appropriate. Assure
- Carry out supplier visits as appropriate to verify compliance with Brakes standards and policies

Key Performance Indicators:

- Provision of accurate and timely information as requested
- Accurate and relevant analysis of data
- Completion of projects to the set deadline
- Implementation of identified service or process improvements
- Positive feedback from customers
- Proactive management of key accountabilities

Knowledge, Skills, Experience, Competencies:
Essential:

- Degree in Food Science/Technology, or similar
- Minimum 3 years relevant industry experience
- Competent IT skills covering MS Office, spreadsheets, and databases
- Good communication and interpersonal skills
- Strong planning and organization skills
- Accuracy and attention to detail

Desirable:

- Tenacity and a desire to follow things through
- Experience of supplier and product management in foodservice, retail, or manufacturing

Values / Leadership Traits:

- Unyielding integrity
- Customer centricity
- Collaborative working
- Continuous improvement
- Energy

The Business

Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well known national chains. Brakes Group has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves. Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.


Advertiser: Direct Employer

Reference: 01881

Posted on: 2016-07-13 15:35:13

I want to receive the latest job alerts for:

jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Find jobs in:

Similar Jobs:

Technical Sales

  Tech Optics Ltd

  Depend on Experience £23,000 to 25,000 per Year

  Tonbridge, Kent

Technical Officer

  Swale Borough Council

  Salary: Grade 5 £27,840 - £31,254

  Sittingbourne, Kent

Technical Sales Administrator/Office Manager

  Recruitment Solutions South East Ltd

  £30-40,000 + benefits

  East Peckham, Tonbridge and Malling, Kent

Trainee Service Engineer

  Premier Work Support

  £22000 - £24000 per annum + Company Benefits and Overtime

  Maidstone, Kent

Test, Inspection & Calibration Technician

  Puretone Ltd

  Negotiable to £28k DOE

  Rochester, Kent

Experienced Sales Negotiator

  Cooke & Co Estate Agents & Lettings Agents

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