Customer Account Manager
  £22000 per annum
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


To excel in this role you will genuinely enjoy constant telephone contact with your customers, be an instinctive communicator, and thrive on identifying opportunities to help your customers find the right solutions to meet their current and future needs. Ideally you will have had previous call centre or strong retail experience.

As a Customer Service Agent, your responsibilities will include:

* Dealing with customers, helping them with their Financial situations
* Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
* Providing excellent service, going above and beyond customer's expectations on every single call
* Handling customer complaints
* Setting up Repayment schemes
* Working to agreed company targets

Hours

Rotating shift pattern. Week one, Monday - Friday 7:45am to 3:45pm. Saturday shift 9am-3pm.

Week two 12:00pm to 8:00pm. Saturday shift 9am-3pm.

Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI96874644

Posted on: 2016-05-27 15:57:40

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Customer Account Manager
  £22000 per annum
  Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


To excel in this role you will genuinely enjoy constant telephone contact with your customers, be an instinctive communicator, and thrive on identifying opportunities to help your customers find the right solutions to meet their current and future needs. Ideally you will have had previous call centre or strong retail experience.

As a Customer Service Agent, your responsibilities will include:

* Dealing with customers, helping them with their Financial situations
* Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
* Providing excellent service, going above and beyond customer's expectations on every single call
* Handling customer complaints
* Setting up Repayment schemes
* Working to agreed company targets

Hours

Rotating shift pattern. Week one, Monday - Friday 7:45am to 3:45pm. Saturday shift 9am-3pm.

Week two 12:00pm to 8:00pm. Saturday shift 9am-3pm.

Huntress Group does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Group acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI96874644

Posted on: 2016-05-27 15:57:40

I want to receive the latest job alerts for:

jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Find jobs in:

Similar Jobs:

Customer Service Coordinator

  Huntress

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Customer Service Administrator

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  Dover, Kent

Customer Service Assistant (Trainee)

  Recruitment Solutions South East Ltd

  depending on experience

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Customer Service Agent (CSA) Freight

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  Salary: Circa. £24k plus shift pay and benefits.

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