Account Executive

We are looking for a Strong Account Executive to work for a well-established solutions company based in Ashford Kent, to act as an interface between clients and the company, providing a consistently high standard of service.

This is not a full on sales role but a true account management role where attention to detail and building relationships with clients is crucial, there is scope to upsell and cross sell but the FOCUS is client account management and retention.
All About The role

Producing quotations as required.

Liaising with clients on invoice queries.

Building relationships with clients by providing support and guidance where needed.

Taking client instructions and processing for Distribution

Seeking opportunities to advise/remind clients of additional services offered

Dealing with queries/problems and resolving to both the client and company's satisfaction wherever possible.

Identifying and processing all the administration required to manage client's accounts.

Arranging printing of mailing materials, letterheads, shells, stickers etc.

Arranging deliveries within UK and overseas using and advising on the variety of services offered.

All About you

Able to quickly build relationships with clients initially over the telephone and manage client’s expectations.
Ability to use own initiative and ‘think on your feet’.
Ability to remain calm under pressure and multi task.
Experienced in the use of windows applications with particular reference to Excel and Word.
Computer literate as several different in-house systems are also used.
Excellent communication skills both written and verbal.
Good time management and organisational skills.
Able to prioritise work and deal with several issues at the same time.
Team player, ready to help colleagues and consider the needs of the rest of the team.
Problem solving.
Attention to detail.
Ability to spot a sales opportunity.

Competitive salary and excellent benefits on offer, free parking.

Please can you send your CV in word format, with a covering letter outlining your KEY RELEVANT experience, reasons for leaving current employer and notice period.