ROLE PROFILE: National Account Manager (NAM)
HOME BASED
REPORTS TO: Business Manager
Come and join the number one food service company in the country....

With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.
What skills and qualities do we look for in our NAM`s?

- A National Account Manager who is able to demonstrate and has proven experience of growth and retention of an existing customer base through partnering.
- An individual who is driven by accountability, consistency and ensuring that they continuously meet the customer expectations.
- A creative individual with flare and passion in driving through and identify new opportunities to grow and expand our proposition within our existing customer base.
- A candidate with proven experience of delivering excellent value added service and ensuring that customers get the right products!
- What Brakes can offer in return: - competitive salaries, company car and bonus structure!

If you feel you can deliver on all of the above then this position for you!
The Role

This exciting new opportunity is to work on a portfolio of key national accounts within Hotel Sector in the Corporate Hotels, Pubs & Restaurants team.

Reporting to the Business Manager for the Hotel Sector, you will need to have extensive experience in a sales environment and be able to demonstrate a track record of success handling a portfolio of key or national accounts.
Key Accountabilities & Responsibilities

- To develop relationships with all relevant stakeholders within our customers business, to ensure a full understanding of their market place, competitors, their goals and priorities.
- Develop and maintain a Joint Business Plan with all customers to establish common goals highlighting the value that Brakes can bring and ensuring actions are achieved through monthly reviews.
- To act as a facilitator internally by bringing together a matrix team of specialist from across the organisation to maintain and develop our proposition with our customers. (Including Sector Marketing Managers, Development Chefs, Category Specialist and Procurement)
- Own the customer contract ensuring its requirements are fulfilled and the account is maintained as agreed through the Sales Operations team
- Owning and managing customer negotiations on all commercial matters from pricing to cost of serve.
- Work closely with the Service Deliver Managers to ensure major issues are resolved and to embed improvements across the customers estates
- Lead on all communication to customers on our Business Transformation Programmes including activity such as Multi Temperature conversion, e-commerce enhancements

Knowledge, Skills, Experience
Essential:

- Knowledge of Food Serve Industry
- Experience of account management
- Strong commercial acumen

- Personal integrity and gravitas
- Strong relationship builder
- Analytical thinking
- Strong Influencing skills
- Strong communication skills
- Enthusiastic with a can do attitude

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