KLZ Cloud Services Support Analyst
  £10.25 - £11.07 per hour
  Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Connect2Kent are seeking temporary Support Analysts to work with our client based in Maidstone.

The purpose of the job is to migrate approximately 300 school and parish council websites from a current website, which is based on a bespoke content management system, to a new WordPress hosted solution.

The role involves using custom tools to migrate content and then communicating the changes with the customer via email and telephone. Project tracking information needs to be updated to reflect progress.

All necessary training will be provided.


Main duties and responsibilities:

*Create new WordPress site from a provided template
*Migrate content from old site using an automated script
*Organise and publish imported site content to fit the template structure
*Upload site from local device to the internet
*Communicate changes with the customer
*Make changes as agreed with the customer
*Arrange for new WordPress site to replace current live site

QUALIFICATIONS

GCSE Grade C (or equivalent) in English Language and Computing

EXPERIENCE

Experience using Microsoft Office products
Experience in an ICT customer support environment
Experience managing WordPress sites is desirable

SKILLS AND ABILITIES

Display an empathetic approach with customers and a patient attitude when explaining systems and processes.
Good interpersonal skills in order to communicate effectively by
telephone or in writing
Good general IT literacy skills

Closing date Wednesday 4th May 16
Connect2Kent is an agency acting as an employment business and is an equal opportunity agency.


Advertiser: Agency

Reference: 280416

Posted on: 2016-04-28 14:00:42

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KLZ Cloud Services Support Analyst
  £10.25 - £11.07 per hour
  Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Connect2Kent are seeking temporary Support Analysts to work with our client based in Maidstone.

The purpose of the job is to migrate approximately 300 school and parish council websites from a current website, which is based on a bespoke content management system, to a new WordPress hosted solution.

The role involves using custom tools to migrate content and then communicating the changes with the customer via email and telephone. Project tracking information needs to be updated to reflect progress.

All necessary training will be provided.


Main duties and responsibilities:

*Create new WordPress site from a provided template
*Migrate content from old site using an automated script
*Organise and publish imported site content to fit the template structure
*Upload site from local device to the internet
*Communicate changes with the customer
*Make changes as agreed with the customer
*Arrange for new WordPress site to replace current live site

QUALIFICATIONS

GCSE Grade C (or equivalent) in English Language and Computing

EXPERIENCE

Experience using Microsoft Office products
Experience in an ICT customer support environment
Experience managing WordPress sites is desirable

SKILLS AND ABILITIES

Display an empathetic approach with customers and a patient attitude when explaining systems and processes.
Good interpersonal skills in order to communicate effectively by
telephone or in writing
Good general IT literacy skills

Closing date Wednesday 4th May 16
Connect2Kent is an agency acting as an employment business and is an equal opportunity agency.


Advertiser: Agency

Reference: 280416

Posted on: 2016-04-28 14:00:42

I want to receive the latest job alerts for:

jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Find jobs in:

Similar Jobs:

Sales Support Administrator

  Premier Work Support

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  Swanscombe, Kent

Customer Service Advisor

  Commercial Services Interim & Executive Search

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  Northfleet, Kent

Customer Service Advisor

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  Up to £10.42 per hour

  Thanet, Kent

Customer Service Advisor

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  Up to £12.51 per hour + PLUS holiday accrual

  Dartford, Kent

Customer Service Administrator

  KHR - Recruitment Specialists

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