Service, R&M and Warranty Administrator (Part Time)

Sparshatts of Kent Ltd Sittingbourne

Sparshatts of Kent Ltd are a Mercedes-Benz Commercial franchise. We currently have a vacancy for a part time Service, R&M and Warranty Administrator to join our team at our Sittingbourne depot.

Hours of work: 25 hours per week – 9.30am to 2.30pm Monday to Friday
Salary: Circa £18,000 pro rata pa depending on experience

Reporting to the Group Warranty Manager, roles and responsibilities include:

• The administration of all agreed Repair and Maintenance (R&M) and Warranty claims
• Identify parts for return and those for disposal and informing the Parts Department accordingly
• Participate in warranty audits as required
• Authorise and code all inbound invoices relating to goods and services purchased by the Service Department
• To assist in the updating and running of various reporting tasks as required
• Being the point of contact for customers; on the telephone and by email

The successful candidate will need to enjoy working in a challenging and busy office where deadlines are often tight and workload needs to be prioritised.

Requirements

• Exceptional PC skills
• Highly organised and conscientious
• Proven experience within an administration environment
• Excellent customer service skills
• Ability to work to strict deadlines
• High level of accuracy and acumen
• Knowledge of dealer systems such as ADP Autoline would be an advantage but not essential as training will be given.

We offer competitive salaries, excellent working conditions, company contributory pension and the opportunity to work with one of the leading brands worldwide.
If you can bring the skills to deliver an exceptional level of service to one of Britain's most successful Mercedes-Benz dealerships, please email donna.berllaque@sparshatts.co.uk for an Application Form and job description. No agencies please. Closing date for receipt of applications is 11th December 2015. Any applications received after this date may not be accepted.

Sparshatts is committed to continuing its policy of equality in all aspects of employment and service delivery.