The Change Organisation Ltd is a growing IT Distribution Company and we are looking for a bright individual to join our sales team as an apprentice. The apprenticeship lasts for about one year with a view to offering a long term full time contract subsequently. As part of the apprenticeship scheme the successful candidate will attend college once a month as part of an NVQ level 2 in Business Administration. Travel and other expenses will be provided on top of the hourly rate.

Job Description:

The main part of this role is to assist in the management of a major account supporting the following departments:

Sales:
Putting on orders; processing orders, liaising with other departments to ensure prompt delivery, problem solving; setting up products, handing cases on an online system; developing systems to manage complicated systems for logistics, order processing and other

Returns:
Supporting the returns manager dealing with various issues

Accounts:
Uploading invoices
Allocating payments
Matching credit notes to the online portal
Liaising with the customer regarding the unallocated remittances
Raising queries on the online portal
Working through old remittances to identify any unpaid invoices
Obtaining and uploading PODs
Producing and sending statements
Taking telephone calls from the customer

Purchasing:
Managing a price file
Monitoring pricing
Maintaining prices to ensure competitiveness in the market

Job Specification:

The sales support will need the following skills and attributes:

The ability to data input for long periods of time
Good problem solving skills
Attention to detail
The ability to communicate across departments
To understand how a large account works over a period of time