Our client, a large organisation based in Canterbury, is currently looking for an Administrative Officer to provide full administrative support to a designated department. This is a 30 hour per week temporary contract until the end of March 2015.

Duties & Responsibilities

To provide administrative support within the Department/ Division.
Assist members of the public regarding (face to face, email, web or telephone) enquiries of the Department/ Division.
Provide information/assistance for professional/technical Officers as required.
To effectively process and maintain financial, statistical and clerical records.
To carry out, monitor and make recommendations for the improvements of procedures and implement when approved.
To understudy and develop a working knowledge of tasks covered by other members of the Division and carry out and assist with any other administrative duties as required.
To carry out all necessary procedures to ensure effective payments monitoring.
Have knowledge of the legal, technical and financial matters applicable.
To provide a data input and retrieval service for the computer systems within the Division.
To assist in the implementation, maintenance and documentation of new and existing computer systems.
To assist the Business Support Supervisor within appropriate areas of expertise, and make the appropriate technical/policy decisions when necessary.
To assist the Business Support Supervisor’s in carrying out project work when required.

Person Specification

Experience in dealing with members of the public-face to face, telephone & via correspondence.
The ability to work as a team, to build rapport and establish good relationships in a positive, efficient and effective manner.
Excellent IT and communication skills
Methodical approach, checks facts and data, able to record and report information accurately and concisely, both verbally and in writing.
Ability to deal with high volumes of work under pressure in order to achieve deadlines in a calm and efficient manner.
Able to work hard to achieve targets in order to provide a high quality effective service.
A minimum of 4 GCSE passes including English and Mathematics and or Level 2 NVQ in Office Administration.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application please assume that you have been unsuccessful on this occasion.