Are you motivated, target driven and results orientated? Do you thrive under pressure? Do you have the passion to drive a winning team?

We have a number of exciting opportunities within our Thanet Sales and Customer Service departments for inspirational managers to lead an energetic and task driven team. Your day to day responsibilities will include:-

The primary tasks of the role are:
1. Manage and control resources and daily operations by planning and reviewing predefined standards.
2. Motivate, develop and coach team members through appraisal and feedback to fill their potential.
3. Establish relevant and timely communication with internal and external customers to ensure that performance standards are met.
4. Communicate company and departmental business objectives to staff at all levels in all areas of the business.
5. Role model the Saga values to all staff.
6. Be accountable for team performance
7. Keep own knowledge up to date via continuous personal development.
8. Ensure effective tracking and reporting systems are in place.
9. Identify product, process and systems improvements and make recommendations to Senior Managers.
10. Involvement in budget and planning cycles.
11. Actively manage staff to ensure their behaviours and performance allows them to meet targets.
12. Actively manage the workflow to ensure it meets customer standards.
13. Communicate through open and honest feedback.
14. Manage and control team activity by formulating, measuring and evaluating key objectives in partnership with line manager.
15. Actively recruit staff while promoting staff retention to maintain headcount.
16. Ensure planning of team activities is clear and that resources are sufficiently trained for business needs as well as liaising with other departments as and when necessary.
17. Set performance targets for all direct reports.
18. Coach team members on products and processes.
Special Skills:
1. To actively manage all aspects of the team performance to ensure delivery of all business objectives.
2. Is able to ensure all team members have the requisite level of competence to meet current and anticipated business needs.
Skills and Competencies
1. Results and Quality Orientation
2. Leadership and Management
3. Communications – Oral and written
4. Customer Focus
5. Team Work
6. Adaptability
7. Planning and Organising
8. Problem solving
9. Leadership
10. Influencing and Negotiating
11. Business/Market awareness.

This is a great opportunity to develop your career as a strong team leader. If you feel this is you, we really want to hear from you!