Business Administration Apprentice
  £114 per week
  Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


To support the operations of the rental desk and workshop by providing an efficient administrative service. To deal with all customers and callers in a friendly and professional manner, whether in person, over the telephone or via email.


Main Duties, Key Tasks & Responsibilities:
• To meet customers and visitors and deal with incoming enquiries in person, by telephone and by email; To book vehicles in and out of the computerised ProHire software system, ensuring that hirers are qualified as to their suitability to hire;
•To safely and efficiently advise hirers in the use and controls of the vehicle/equipment being hired;
•To provide administrative support to all business units including copying, scanning, filing, basic data entry and the creation and editing of documents and spreadsheets;
•To look for opportunities to promote other services to customers (e.g. rental/workshop/bodyshop/used vehicle sales/contract hire/vinyl graphics etc.)


Experience Required

• Experience gained within a customer facing role is essential
•Experience of using computerised database software systems is desirable (training on the organisations industry specific systems will be given)
• An understanding of the Motor Industry would be an advantage
• A full EU / UK Drivers licence would be an advantage

Personal Characteristics

• Friendly and approachable character with good communication skills
• Good customer service skills and administrative expertise
•Fast and accurate data entry skills, with a keen eye for detail
•Can effectively and efficiently deal with the majority of customers enquires knowing when to escalate if necessary.
•Have a helpful nature and a willingness to sort out customers requirements,
• Enthusiastic and responsible attitude
• Willingness to learn and to assist others without waiting to be asked


Advertiser: Direct Employer

Reference: BVKH14

Posted on: 2014-12-16 09:23:38

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Business Administration Apprentice
  £114 per week
  Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


To support the operations of the rental desk and workshop by providing an efficient administrative service. To deal with all customers and callers in a friendly and professional manner, whether in person, over the telephone or via email.


Main Duties, Key Tasks & Responsibilities:
• To meet customers and visitors and deal with incoming enquiries in person, by telephone and by email; To book vehicles in and out of the computerised ProHire software system, ensuring that hirers are qualified as to their suitability to hire;
•To safely and efficiently advise hirers in the use and controls of the vehicle/equipment being hired;
•To provide administrative support to all business units including copying, scanning, filing, basic data entry and the creation and editing of documents and spreadsheets;
•To look for opportunities to promote other services to customers (e.g. rental/workshop/bodyshop/used vehicle sales/contract hire/vinyl graphics etc.)


Experience Required

• Experience gained within a customer facing role is essential
•Experience of using computerised database software systems is desirable (training on the organisations industry specific systems will be given)
• An understanding of the Motor Industry would be an advantage
• A full EU / UK Drivers licence would be an advantage

Personal Characteristics

• Friendly and approachable character with good communication skills
• Good customer service skills and administrative expertise
•Fast and accurate data entry skills, with a keen eye for detail
•Can effectively and efficiently deal with the majority of customers enquires knowing when to escalate if necessary.
•Have a helpful nature and a willingness to sort out customers requirements,
• Enthusiastic and responsible attitude
• Willingness to learn and to assist others without waiting to be asked


Advertiser: Direct Employer

Reference: BVKH14

Posted on: 2014-12-16 09:23:38

I want to receive the latest job alerts for:

jobs in Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Find jobs in:

Similar Jobs:

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  QinetiQ

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Business Analyst

  Recruitment Solutions South East Ltd

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