Our client requires an experienced CRM Co-ordinator to join a UK leading organisation based in Sittingbourne.

We are looking for someone to help develop and maintain the CRM tools with the goal of improving the efficiency and effectiveness of the Commercial Team.

You will create and manage the database of project leads from external providers for internal customer facing teams, you will be inputting and maintaining the database to ensure that the data is clean accurate and at all times and will act as data guardian, managing data across all product groups and customer facing teams within the organisation.

You will also assist on database development and innovation, system innovation, and continuously improve functionality of the database, and support all users of SAP CRM through induction to system support on all project elements.

Candidates with experience of working within administrative / customer service type roles, with strong computer literacy and working knowledge of Microsoft Word, Excel, PowerPoint, and Internet based systems would also be a great match for this position. Solid customer service skills along with confidence in receiving and making calls to and from business is paramount.

The ideal candidate will be someone who has the ability to work independently or within a team with excellent communication skills face to face and/or telephone and who is well organised, adaptable and flexible.

Having an understanding of construction lead generation and/or similar would be highly advantageous.

Please apply with an up-to-date CV for immediate consideration.

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