HR MANAGER
9-12 Month Fixed-Term Contract

Business Unit: Asset Management/Facilities Management

At Lend Lease we are more than a property and infrastructure business. We are in the business of creating positive legacies. We work with communities, clients and our colleagues to deliver end-to-end solutions from funding a project right through to developing and constructing state of the art buildings and infrastructure. As an international company, with businesses spanning a range of sectors and capabilities, there are often opportunities to take on new roles and build on your skills. We want to recruit, develop and promote outstanding people – people with the passion and skills to meet the job requirements now, and into the future.

The role
• To provide the interface between HR and the Senior Management Team of Facilities Management – Retail (Bluewater, Touchwood and Golden Square) within Lend Lease to embed a strategic approach to human resource development and management that results in more effective front line delivery.
• To manage and support the local HR and Training team.

Responsibilities

• To provide the interface to senior managers/ stakeholders, through the provision of high quality guidance and support in developing and progressing people management solutions to achieve business objectives.
• Coach, support, mentor and challenge managers in the application of HR policies and practices, provide advice and guidance on complex HR issues.
• To use workforce intelligence to identify people management requirements and performance issues and establish credibility as an expert in strategic HR within an operational service.
• To provide ER advice and guidance to managers.
• To ensure that all relevant legislative requirements, including those relating to diversity, sexual orientation, disability and age are embedded in the advice provided to line managers and others.
• To drive and support the development and delivery of cultural change plans and interventions.
• To provide advice and guidance to managers during times of change.
• To work in partnerships with managers in the development and maintenance of good working relationships with our Trade Unions Partners
• To work in partnership with other support service areas including Finance, ICT and Legal across the full range of HR activities
• To lead and participate, as required, in working groups involved in the development and promotion of HR policy and procedures.
• Ensure all HR related queries from employees and management are dealt with in a timely manner
• Provide advice on change processes during organisational transition
• Create and review job profiles as and when required
• Undertake Hay ( type) grade evaluation of all new job profiles (called Career Job Framework)
• Carry out interviews with the appropriate hiring manager(s) and ensure all correct documentation is completed by HR/line management.
• Represent Lend Lease at the centre as the first point of contact for all guests
• Maintain a professional personal appearance, adhering at all times to the centre Styling / Grooming Guide
• Attend and participate in team briefings, toolbox, and coffee talks
• Attend standard Lend Lease training courses and other training events in line with an agreed personal / professional development plan
• Maintain confidentiality at all times concerning the guests and business of Lend Lease
• Attend training as required to obtain relevant qualifications
• Any other duties commensurate with the post as required by Lend Lease.

Typical generic task schedule to achieve the above
• Report all accidents / incidents and near misses to the Help Desk
• Report all building / grounds defects or hazards to the Help Desk




Essential Criteria
• CIPD / Degree qualified or equivalent relevant qualification
• Practical working HR experience
• Experienced in Employee Relations
• Experience in a similar operational environment
• Experienced managing organisational change
• High levels of initiative and self-motivation
• Excellent communicator at all levels
• Experience of planning & progressing work following processes and procedures with minimum referral to senior management
• Proven management skills
• Budget management experience

Desirable Criteria
• Experience in a multi-site environment

BUSINESS CAPABILITIES & COMPETENCIES

Teamwork & Collaboration
• Works constructively with colleagues within the team and across the broader organisation; gives and obtains co-operation and acts to minimise unproductive conflict within the team.
• Works with others to build effective team and wider-team relationships – is a team player
• Respects and shows consideration for others.
• Works co-operatively towards shared objectives
• Empowers a team to maximise their power and effectiveness

Equality, Diversity and Inclusion
• Understands respects and meets the needs of the Lend Lease diverse workforce and clients.
• Active opposition to any form of unfair and unlawful discrimination

Communication and Influence
• Communicates ideas and directions effectively both orally and in writing. Uses a variety of approaches to persuade, convince or influence individuals or groups to gain commitment to company strategies, plans and support for own ideas and initiatives. Uses contacts and networks to seek buy-in for plans and proposals.
• A person who demonstrates this competency effectively:
o Communicates in an open, candid, complete and consistent manner
o Gets messages across clearly and in a way others can understand
o Listens effectively and probes for new and diverse ideas; Is open to reason and new arguments
o Uses facts and personal conviction to influence and persuade; adapts their style to the audience and situation/moment

CONTEXTUAL / OTHER INFORMATION
• Must be willing to undergo DBS (CRB) checking if required and achieve any agreed appropriate vocational qualifications.
• Must be prepared to work hours and out of hours as required to meet the needs of a busy shopping centre.
• Must be prepared to travel between retail centres: Bluewater (Kent), Touchwood (Solihull) and Golden Square (Warrington).
• From time to time your manager may ask you to do other reasonable tasks not stated within this role profile but commensurate with your position.
• The Company also reserves the right to review and update this profile to reflect the changing needs of the job. However, any significant changes will be discussed in consultation with you.

Lend Lease is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.